X
 
  • Time
  • Show
Clear All
new posts
  • desmo907
    Member
    • Mar 2012
    • 74

    #1

    Monitoring & warranty? (SunEdison)

    Thinking of buying a system through SunEdison. It seems the only way to monitor the panels (output, etc.) is via their web site. So I assume whatever they install here must be connected to the internet so I can later access the site via a browser.
    How do other systems compare (remote or local monitoring)?
    I assume these systems would be able to tell me how well each panel is doing so as to indicate issues, etc....?
    Seems one is at the mercy of their software for accuracy

    Also I was trying to get performance guarantee information from them as in the quote it seemed only to apply to the lease agreement although I am buying the system outright. Their web site indicates performance guarantee for only lease as well but later the salesman sent me some info that said:
    Warranty Information:
    5-year limited warranty on materials and workmanship
    10-year limited warranty for 90% peak power
    25-year limited warranty for 80% peak power

    The initial quote is confusing as it indicates "money back performance guarantee" and "free system monitoring" is "NOT included" for a Purchase agreement yet later they say it is (maybe bug in quoting template)?

    I guess I can read the fine print in the final contract before I purchase ...

    Thoughts/experiences?
  • Ian S
    Solar Fanatic
    • Sep 2011
    • 1879

    #2
    Originally posted by desmo907
    I guess I can read the fine print in the final contract before I purchase ...

    Thoughts/experiences?
    You need to get a copy of the contract including any warranties. Otherwise, everything is just guesswork.

    Comment

    • desmo907
      Member
      • Mar 2012
      • 74

      #3
      SunEdison deal dead

      Well, no worries now. I didn't go ahead with it.
      Too many headaches dealing with SunEdison who had to contract with local contractor.
      If they continue to treat their potential customers the way they did me, they won't survive much longer...

      Comment

      Working...