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I'm looking for an SDGE user to log into the SDGE portal, go to Usage and see if you can download (click on the Download Accessible Excel Version in green at the bottom left) when Day, Hour, or 15-min data. For the last several weeks for me, I can successfully download only Month data - all others just give the "waiting" indicator and never complete.
I've reported this to SDGE but am getting nowhere in getting this fixed. Even captured a video and sent it to them. I've used the Day download for years to track my usage, but it's not worked for weeks now.
I'm trying to determine if this is just my account data that's messed up, or an everyone issue.
Thanks in advance for feedback.
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I've reported this to SDGE but am getting nowhere in getting this fixed. Even captured a video and sent it to them. I've used the Day download for years to track my usage, but it's not worked for weeks now.
I'm trying to determine if this is just my account data that's messed up, or an everyone issue.
Thanks in advance for feedback.
image.png