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  • oregon_phil
    Solar Fanatic
    • Jan 2019
    • 497

    #16
    Originally posted by scrambler

    And be stuck with a pissed of uncooperative installer for your 25 years of supports....

    They made a mistake and if the contract does not support it, they do ow the OP something, and the first thing would be to see what they propose.

    On the OP side he should carefully weight all the pros and cons before pushing for any replacement. I agree with others here that ultimately the Qcell may be just as good if not actually better. And one thing to consider is that forcing the installer to remove all existing panels and replace them at its own cost, will mean a new installation performed under stress by a pissed off installer who just wants to have it done as fast as possible.
    This to me means a big chance to create many more problems down the line. Having had to deal with a litany of manufacturer and installation problems during the first full two years of my installation, I can tell you peace of mind has a price
    The OP hasn't responded since the original post, so I don't know if the OP has moved on or is soaking in all the info provided. I agree, peace of mind means a lot to me too. Seeing others having issues with SolarEdge data/parameter access, I would try to negotiate SolarEdge installer access and maybe a spare optimizer as part of the installer discussion.

    One thing we really don't know is how the contract is structured. In my installation, payments were broken out into four phases: 1) Initial signing (low dollar amount), 2) County permit granted (low dollar amount), 3) equipment ordered, 4) installation/county inspections complete. At each phase, a bill was submitted to me for me to approve before writing a check. Also, the equipment was dropped shipped to me which I had to sign for. At bill #3 and equipment drop shipped I would have known and verified equipment to be installed.

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    • Ampster
      Solar Fanatic
      • Jun 2017
      • 3658

      #17
      I would also like to hear from the OP to find out how much he has already paid and whether he signed for the panels when they were delivered by the vendor.
      9 kW solar, 42kWh LFP storage. EV owner since 2012

      Comment

      • scrambler
        Solar Fanatic
        • Mar 2019
        • 503

        #18
        The decision below should give the OP comfort in getting the Q Cell by mistake
        Frequently Asked Questions: LG Solar Panels | LG USA

        Comment

        • Ampster
          Solar Fanatic
          • Jun 2017
          • 3658

          #19
          If LG is going out of the solar panel business it would be difficult to seek any recovery from the installer for specific performance.
          Last edited by Ampster; 02-24-2022, 06:38 AM.
          9 kW solar, 42kWh LFP storage. EV owner since 2012

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