My Solaredge system dead. How to figure if it's an optimizer or inverter that's bad?

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  • kny
    replied
    Originally posted by tyab
    (this may have been already answered, have not read every post after my vacation)

    From the specs, the SE6000A-US has a max output of 25amps. That means with the 1.25% safety factor and rounding up the the next trade size you need a 40amp OCPD, which #10 wire cannot be used unless every terminal and conduit is 90C rated. At max output of 25 amps the 100' of #10 is about 2.6% voltage loss at that 90C temperature. One would have to do the adjustments for temperature to see if you could still get away with #10 at the 90C rating. My guess is the #10 wire is contributing to the overvoltage conditions - reducing the margin of tolerance the inverter has to work with. This is also assuming that your inverter is directly connected to the service panel (ie, not to a feeder on another sub-panel) so there are no significant additional losses.
    Thanks. Wire length is closer to 50 feet than the 100 feet I stated previously. ~2 foot run from inverter to AC disconnect and then about 50' run to back-fed breaker at main panel. More direct route than I thought.

    I have identified the power optimizer that the inverter reports as "Non-reporting". This optimizer, however, does show in the monitoring portal with data and recent "last measurement" timestamp. So, it is alive and at least reporting data via ip, but the inverter does not see it.

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  • ButchDeal
    replied
    Originally posted by solardreamer

    Is this picture for a recent SolarEdge inverter? The OP's story makes more convinced in my decision to choose microinverters as a key reason was avoid total shutdown.

    Regarding excessive inverter output causing AC voltage to become too high, shouldn't the inverter first shutdown some optimizers to try to reduce total power generation before shutting down the whole inverter? When I was shopping for solar, I was told SolarEdge with optimizers would behave pretty much like microinverters.
    This is an improperly installed system. I am fairly certain that a similarly installed micro setup would have failed earlier, if not imediatly. Try removing your grounding on all the micros then connect them with a 100 foot AC wire that is two sizes too small forcing nearly 3% voltage rise and see what happens.

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  • tyab
    replied
    (this may have been already answered, have not read every post after my vacation)

    From the specs, the SE6000A-US has a max output of 25amps. That means with the 1.25% safety factor and rounding up the the next trade size you need a 40amp OCPD, which #10 wire cannot be used unless every terminal and conduit is 90C rated. At max output of 25 amps the 100' of #10 is about 2.6% voltage loss at that 90C temperature. One would have to do the adjustments for temperature to see if you could still get away with #10 at the 90C rating. My guess is the #10 wire is contributing to the overvoltage conditions - reducing the margin of tolerance the inverter has to work with. This is also assuming that your inverter is directly connected to the service panel (ie, not to a feeder on another sub-panel) so there are no significant additional losses.

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  • bcroe
    replied
    Originally posted by solardreamer

    Is this picture for a recent SolarEdge inverter? The OP's story makes more convinced in my decision to choose microinverters as a key reason was avoid total shutdown.

    Regarding excessive inverter output causing AC voltage to become too high, shouldn't the inverter first shutdown some optimizers to try to reduce total power generation before shutting down the whole inverter? When I was shopping for solar, I was told SolarEdge with optimizers would behave pretty much like microinverters.
    I suppose, the number of micro inverters remaining on line could be viewed as a way to handle excessive AC
    line voltage.

    I don't think any private level grid tie inverter has provision to lower output to limit AC line voltage. Since every
    installation has a different impedance and voltage situation, a one-fits-all solution might be difficult. Maybe the
    mfrs could be convinced to come up with a gradual power reduction vs AC voltage, but that could cost a lot of
    production if trip out isn't likely. Remember, this isn't even supposed to happen. Bruce Roe

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  • solardreamer
    replied
    Originally posted by solarix
    I keep harping on inverter reliability.... Here the event that steered me away from SolarEdge. [ATTACH]n351290[/ATTACH]
    Is this picture for a recent SolarEdge inverter? The OP's story makes more convinced in my decision to choose microinverters as a key reason was avoid total shutdown.

    Regarding excessive inverter output causing AC voltage to become too high, shouldn't the inverter first shutdown some optimizers to try to reduce total power generation before shutting down the whole inverter? When I was shopping for solar, I was told SolarEdge with optimizers would behave pretty much like microinverters.

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  • solarix
    replied
    I keep harping on inverter reliability.... Here the event that steered me away from SolarEdge. Blown Capacitors.pdf

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  • kny
    replied
    My inverter is bad. Back in April on consecutive days I noticed that the inverter was putting out zero at times. Then it went away and I thought nothing more of it. Now that I pull up the chart data on those two days and it looks like the attached. The inverter was on the fritz way back in April 11/12. No voltage rises. No extraordinary draws. Nothing to explain that behavior. And now it's toast. And now I'm also pissed at my installers. Definitely will get solaredge involved.


    Attached Files

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  • ButchDeal
    replied
    Originally posted by kny
    Man, this is crazy. I get that little 7-8 volt hiccup every morning. I don't think it's at all related to the solar. I wonder if it could even be external to my house. I think that 8 volt rise is a red herring. Weird stuff.
    No it is not. Your inverter is trying to push amps down a wire that is too small with poor connections. It is related. I don;t see that kind of voltage rise on any system we monitor even ones with 150 yard connections but they are on properly sized cables. You can see even in the best case you would have a 5 volt rise when pushing 25 amps with this inverter on that gauge wire.
    This free voltage drop calculator estimates the voltage drop of an electrical circuit based on the wire size, distance, and anticipated load current.

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  • ButchDeal
    replied
    We have had cooler clear days in the past 18 months than may 25th. The system has multiple issues, no grounding on optimizers, undersized ac wires, likely poor ac connections.
    Likely the optimizers got some ground for a while till the rails corroded enough to prevent good grounding.

    The inverter tried to compensate and the optimizers tried to compensate but with out proper grounding and small wire forcing higher voltages, things fell apparent quickly. It is clear that the inverter and optimizers were trying to compensate with the higher DC voltages.

    This should fall under inverter warranty but you also have underlying install problems that need to be addressed as well or the replacement inverter is going to be in the same shape soon. I would send a note to support@solaredge.com and have them investigate. Give them the date and issue and as much information as you have. Your installer should also have an install warranty that covers whatever solaredge doesn't cover.

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  • kny
    replied
    Man, this is crazy. I get that little 7-8 volt hiccup every morning. I don't think it's at all related to the solar. I wonder if it could even be external to my house. I think that 8 volt rise is a red herring. Weird stuff.

    Leave a comment:


  • kny
    replied
    Actual strings are 13 and 9. Logical layout is wrong. I don't care about that, not an issue.

    Today, AC volts rose from 244.85 to 252.12 (7.3) across 5 minute data points. This is at 8am when the system then shut down until evening. Note system is already "broken" at this point.

    Attached is the AC Volt, DC Volt, AC Power for Friday, showing behavior when whatever happened to "break" the system. You will see my SE6000 was producing 6.68kw at 1:17pm, well above its 6kw max. That 6.68kw is the greatest output I can find anywhere in the 18 month history. It also seems to have broken my inverter. DC Volts has always been around 370 up until that moment in time. That 6.68kw wreaked havoc, shot DC Volts up to 440 and DC Volts now are always up in the 400s anytime more than the system is putting out more than about 1kw.

    Maybe I have bad AC connections. Maybe I have undersized wiring. Maybe my optimizers aren't grounded properly. But, that has all been like this for 18 months and the system has performed properly. But, once we had a 55 degree bright sun May 25th putting out 6.68kw from my 7.2kw array, and something went haywire from that point forward. Bad AC connection cannot explain that.

    Attached Files

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  • ButchDeal
    replied
    Before you mentioned strings of 13 and 9 but that map shows strings of 12 and 10.

    your previous post you talked about a voltage drop rise in your case of 8 volts. That is due to poor connections and the 10 awg wire.
    There may well be other issue as well. You already mentioned no grounding on the optimizers. Nothing is irrelevant when trying to diagnose complex systems. The SE6000 shouldn't be clipping and your graphs are not really showing clipping that is no to say it is looking right though.
    You should definitely get the installer out there and likely management to review. I would look at getting a different master electrician familiar with solar to review it.
    optimizer 1.2.5 seems low compared to the rest. Unless there is a shadow on it.

    you should turn the inverter off first, then after the D.C. Drops you can turn off the D.C. Disconnect. You don't need to turn off the D.C. Disconnect though if you are just trying to reset the inverter just the inverter off switch.

    Last edited by ButchDeal; 05-28-2017, 11:43 PM.

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  • kny
    replied
    Optimizers operated today. Pathetically, but they all report as contributing their tiny bit to the tiny total of the day. See attachment.

    My installer was certified. They are the dominant player in Washington, DC. That doesn't mean that they don't take shortcuts. Are you saying that due to the length of the run they should have used 8 AWG?

    When I turned off inverter it was already in fault mode and it was late evening. So, not under high load. But, I turned off DC Disconnect and then the power on/off switch.

    Don't worry about the whole 3.5% thing. I have learned empirically that my SolarEdge inverter over-reports production by 3.5%. Or there are 3.5% of line losses between inverter and the utility meter. But, doesn't matter. Irrelevant here.
    Attached Files

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  • ButchDeal
    replied
    Did all your optimizers come on today when the inverter was on? What is that AC voltage spike going up to? I really think you have some bad connections on that AC cable and the cable itself is undersized You shouln't see that kind of voltage increase at 1kw
    was your installer certified?

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  • ButchDeal
    replied
    Originally posted by kny
    Lastly, as an aside, I need to take 3.5% off my inverter reads in order to reconcile with my revenue grade utility meter, so 5904 vs 6000 does not surprise me in the least.
    that 5904 watts wasn't measured at the inverter but your curb. If you take off 3.5% it gets even more unlikely as well.

    what voltage did the curb record, 100 feet from the inverter?


    Ok well 100 feet of 10 awg is 5 volts drop or rise in your case. A bit much for such a run and will cause problem
    that and the fact that your optimizers are not grounded show that your installer is not up to par.

    How did you shout down the inverter? Turn off the D.C. Disconnect then the inverter on/off switch? Or inverter on/off switch? Improper inverter shutdown at high load can cause problems. Another poster posted about that recently.

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