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I have a current working Sun power system, that has been online approximately 7 weeks. I'm on a 20 year lease, all the information that we received early on, was very very poorly presented and now we have a huge problem. I am expecting a call back from the local company owner tomorrow with a final answer on what to do so I am hoping somebody can give me some ideas quickly. Sorry but we're really in a bind. Short story. A good friend referred this local company to us, same salesman. He asked for numbers and I gave him three years which averaged out to show a yearly need of 16,154 kilowatt hours per year. He came back and told me that they had a system that would work and I was told I only needed 18 panels. I questioned it and again he assured me it was fine. I did not understand how to compute numbers and averages and percentages and he mentioned something about 67% but I did not understand what he was talking about but I took his word because his quote was "trust me mark it will work". Well long story short my current system is producing 27 kilowatt per day but I need, according to what I gave them at 16,154, 44 kilowatt hours per day just to break even.
At this point we are not in good shape financially to have $300 and $400 electric bills in the summer.
The salesman sat in our living room and told us, with a system designed as it is, with banking and over production, we would break even by December. That will never happen. It is mathematically impossible to make 27 kilowatts per day equal 44 kilowatts needed. I now feel like I know way more than this salesman as he continually had to call in to answer my questions. Since we put the system on I have become better educated, and feel that we really were misled.
Anyway our numbers are they needed yearly amount of 16,154which equals 44 kilowatt hours per day average production but we are only producing 27 maximum consistent numbers. What I got was a system making 10,181, plus or minus.makes no sense to me since they knew I needed 16,000+.
All I am asking them to do is tell me how much it will cost to add more panels to bring us to an even amount each year. We were told by our salesman that our bill would be 32 to $34 per month but that would be zeroed out due to banking and overproduction. My local power company says my minimum bill will be $27 forever and in the summer time for 6 months will vary between $100 to $400 per month plus what I pay sunpower for the next 20 years. Sorry this is so long, I hope somebody can help me come up with a good presentation to the owner tomorrow. I need information and help. Thanks
Mark in Phoenix
At this point we are not in good shape financially to have $300 and $400 electric bills in the summer.
The salesman sat in our living room and told us, with a system designed as it is, with banking and over production, we would break even by December. That will never happen. It is mathematically impossible to make 27 kilowatts per day equal 44 kilowatts needed. I now feel like I know way more than this salesman as he continually had to call in to answer my questions. Since we put the system on I have become better educated, and feel that we really were misled.
Anyway our numbers are they needed yearly amount of 16,154which equals 44 kilowatt hours per day average production but we are only producing 27 maximum consistent numbers. What I got was a system making 10,181, plus or minus.makes no sense to me since they knew I needed 16,000+.
All I am asking them to do is tell me how much it will cost to add more panels to bring us to an even amount each year. We were told by our salesman that our bill would be 32 to $34 per month but that would be zeroed out due to banking and overproduction. My local power company says my minimum bill will be $27 forever and in the summer time for 6 months will vary between $100 to $400 per month plus what I pay sunpower for the next 20 years. Sorry this is so long, I hope somebody can help me come up with a good presentation to the owner tomorrow. I need information and help. Thanks
Mark in Phoenix
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