No crack in the beams...I'm talking about the crack in the wood of the roof (going from right to left across the picture). Maybe its not a big deal if its not standing out to you.
Not sure what you mean about wood that is dark and charred. The light up there isn't great, but its a new house (5 years old) and no damage up there.
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Roof damage during installation
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Here is the picture: http://tinypic.com/r/11tq2ip/5
You can see on the right the 'square' - that's where an old vent of mine that needed to be moved was located. The crack runs from the top of that to the right (could not fit it all in one picture).
I can't help but notice that the underpanel on the top of the picture looks quite dark and charred, like it's been burned or something. Just curious what's going on there?Leave a comment:
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Tried to upload a picture, but its 2.3 megs and the forum tells me its in excess of the file size I'm allowed to upload. I'm posting a link to a site that I uploaded my picture to (hopefully that is ok and not against forum rules).
Here is the picture: http://tinypic.com/r/11tq2ip/5
You can see on the right the 'square' - that's where an old vent of mine that needed to be moved was located. The crack runs from the top of that to the right (could not fit it all in one picture).
As always, appreciate you guys helping me out. If this is allowed, I'd also like to post a picture of how they setup my 3 inverters to get your thoughts.Leave a comment:
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Since I saw this thread figured I'd ask a question. Have a solar install going on right now, where a number of my vents and an attic fan had to be moved. Noticed the other day a crack that seems to be in the wood of my roof from where they moved one of my vents and sealed it up. It's not too deep, but is probably about 3-4 feet long. I know I have shingles and a bunch of stuff sitting on top of this, and we have had a lot of rain lately and its bone dry in my attic, but wondering if this is something that could be a problem down the road that I need to worry about, or if a crack in the wood is no big deal. Thanks.Leave a comment:
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Since I saw this thread figured I'd ask a question. Have a solar install going on right now, where a number of my vents and an attic fan had to be moved. Noticed the other day a crack that seems to be in the wood of my roof from where they moved one of my vents and sealed it up. It's not too deep, but is probably about 3-4 feet long. I know I have shingles and a bunch of stuff sitting on top of this, and we have had a lot of rain lately and its bone dry in my attic, but wondering if this is something that could be a problem down the road that I need to worry about, or if a crack in the wood is no big deal. Thanks.Leave a comment:
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Since I saw this thread figured I'd ask a question. Have a solar install going on right now, where a number of my vents and an attic fan had to be moved. Noticed the other day a crack that seems to be in the wood of my roof from where they moved one of my vents and sealed it up. It's not too deep, but is probably about 3-4 feet long. I know I have shingles and a bunch of stuff sitting on top of this, and we have had a lot of rain lately and its bone dry in my attic, but wondering if this is something that could be a problem down the road that I need to worry about, or if a crack in the wood is no big deal. Thanks.Leave a comment:
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Sealing a broken tile is ok if it is the 1st tile attach to the roof line because it is so much trouble to replace that tile, rest of the tiles should have been replace instead repair. My installation start today and I have seen lots tile been replace. I have only 1 tile that were sealed which were broken before the solar installation, and the installer were nice enough to seal for me.Leave a comment:
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Yes. Complaint will take a few weeks to get action so it is better now than waiting a few weeks. The complaint does not cost you anything and you can always withdraw the complaint. Make sure the contractor is registered otherwise you have no recourse through the registrar. If the contractor is in good standing and honest they will hate getting a complaint on their record. Try to work with the contractor too, but understand this work is totally unacceptable. I just can't believe any contractor would do this bad of a job and verbally mitagate his damages. Good luckLeave a comment:
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@qcfish, thanks a lot for the advice. You mentioned I can file a complaint with the Registrar of Contractors. If things aren't going well, would you say that is my best course of action to start with??
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Update
Thank you all so much for your advice, it is very helpful. I did have a discussion with the installer today and he has agreed to replace the broken and "repaired" tiles, but who will do it is another matter. I want a professional roofer to handle it, but that gets very tricky because most of the solar panels will have to be removed for that to happen. The roofer will not want to touch the panels, of course. Now I am no expert, but I am guessing that to do this right with all the broken corners and under the panels...this is a BIG expensive job. It's going to require a roofer and solar guys to remove all the panels and some brackets. I'm obviously worried how this will all turn out and this is a lot more than I signed on for.
And, yes, the work was inspected and passed. I don't think the inspector cares about the condition of my roof but in whether the installation was up to code. Broken tiles are not a code violation. I also have an arbitration clause in my contract, so I assume I can't sue him if he reneges on the promised repairs.
Some things I have learned so far from this experience:
1. Hire solar installers that have their own crew. The company I went with sub-contracts the work to "professional solar installers" and they install for many different companies in the area. Apparently this is common.There is little accountability this way. They just want to get paid for a job and get out of there.
2. Take pictures of your roof before installation and then inspect your roof after the job is done, preferably with the installer present.
3. Make sure your contract talks specifically about damage to your house during installation. The roof is one thing, but what if they broke a window with their ladder, bent your gutters or damaged landscaping?? That is nowhere in my 8 page fine-print contract. It should be discussed and added in there.
That's it for now. If anyone has any further advice, I would love to hear it.Leave a comment:
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Wowwwwww, that's awful. I'm sorry
I have VERY similar concrete tile roofing , slight color variation, etc. We live in San Diego and our house and roof are 13 years old and in very good condition. My guys did not even attempt that gluing mumbo jumbo ! You would think it takes more work to glue than to simply replace! What a joke.
Our installers brought maybe two dozen and broke maybe 8-10 tiles during the four days installation of nearly 12kw system over two roof areas. They used the extras and replaced cracked tiles on other areas of my house that they were not on, just because. I noticed that the sheen on the new roofing wasn't a perfect match and they said the roofing company no longer makes the exact match after bringing them a sample. It's the same color but has a different coating of some kind so when it rains you can see its a little shinier. As a result, I told them to please take good (old) tiles from under the array and put in the broken tile areas and put the shinier ones under the array. They were totally fine with that.
The corners on yours look especially bad - like they should not even be walking on the corners where two edges meet and the tiles aren't full squares. I think they need to pay a roofer and come back to address this ASAP.
Good luck and hope it works out!Leave a comment:
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No bueno! BRO....I would be at the dudes house and would have all ready called the police on myself because it's going to get ugly and consequences don't mean a thing when it comes to PRINCIPLE to me.....
GET it? NOW GET GET EM BRO>>>>>>>>>>>>>>Leave a comment:
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It depends on your contract. If there was written agreement that the tiles would be fixed 100% that that what needs to be done. It sounds like you had verbal discussion but that is difficult to prove. Hopefully you havent paid the final payment. If he says sealing with silicon is as good as new, then have him supply you with written documentation from the roofing manufacturer that that is a acceptable repair and that it does not impact any warranty. I expect that will not be forthcoming. If you have lawyer, have him write a threatening letter, otherwise its time for small claims court.Leave a comment:
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Here we take pictures of the racking and bonding (mostly bonding) and give them to the inspector when he comes out.Leave a comment:
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