Experience with Duke Energy's "EnergyWise Home" program

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  • cfillio
    Junior Member
    • Sep 2026
    • 1

    #1

    Experience with Duke Energy's "EnergyWise Home" program

    Hi all, we are having a new house built in Western NC. We currently live near Raleigh NC; our house has an 18-panel 5.58kW system and a Tesla 2 Powerwall. The new house will have a 24-panel 9.7kW array and two Fortress eVault Max batteries. I've been a Duke Energy customer for the duration of our current system, and they are the grid provider in Western NC.

    Admittedly I am not a fan of Duke Energy.

    The EnergyWise program allows Duke to pull electricity from the homeowner's batteries up to 36 time/year in exchange for monthly bill credit. We are concerned that these pulls would occur during rare times we would most be in need of storage capacity: before major storms, during outages, etc.

    Does anyone have experience--good or bad--with the EnergyWise program?

    Further program details: https://www.duke-energy.com/home/pro...attery-control

    EnergyWise® Home is a simple way to help your community by letting Duke Energy Progress more effectively manage energy on the electric grid. By enrolling your qualifying battery storage system in this program, you agree to let us adjust your battery control operating settings and utilize electricity stored on your battery between 30-36 times per year.

    You’ll still maintain stored energy for your use at home. Plus you will receive a monthly bill credit.

    Monthly bill credits for participating
    Provide Duke Energy Progress the ability to charge, discharge and adjust other battery parameters and store energy
    Between 30-36 battery control events per year
    Winter Season: November - March: Up to 18 times
    Summer Season: April - October: Up to 18 times
    May opt out of up to four events each year
    Battery won’t be discharged below a 20% state of charge
  • SunEagle
    Super Moderator
    • Oct 2012
    • 15204

    #2
    When I lived in Safety Harbor Florida, Duke gave me a discount by being able to turn off my pool pump, ac and water heater during times of a need to reduce usage.. This worked well for me but it sounds like a different Duke plan for you, so i really can't tell you one way or the other about your plan

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