In March, 2017 I reserved a Tesla Powerwall for my home in Hawaii with a $500 deposit. At that time Tesla was saying that installation would cost between $700-$1300. About 6-9 months later, I was called and asked if I was ready to install the battery. I said that I was not ready yet as my home construction was taking longer than expected. I called about 6 months ago and asked if I could pay to reserve another PW. I was told that my reservation was good for up to 10 PWs. When they raised the price to $5,500, I called again to see if I would be charged the higher price. I was told that I would be able to purchase the PWs at my original quoted price of $5,000. I called several months ago to set a delivery date and was told that all PW orders were placed on hold until after 1/1/19 because all batteries were being used in Model 3 production. I called today to get a list of installers because I am very close to being ready for the install. I was told to cancel my reservation and take my money back. Since they no longer had a warehouse on the Big Island, I would have to purchase my PW through an authorized installer. (There is a warehouse on Oahu, approximately 100 mi away. They will not permit me to purchase my battery from them and have it shipped to an authorized installer on the Big Island.) I called some Big Island installers today and was told that PW2 installations now cost $10,000-13,000 on the Big Island. It appears that the Tesla installers are gouging customers who want a PW installed and Tesla has turned their back on us. I know that LG Chem has the RESU10, but it is much more expensive in $/Kwh and requires a hybrid inverter.
Any suggestions on how to deal with Tesla? Can Tesla be made to honor their earlier purchase agreement with me?
Thanks
Any suggestions on how to deal with Tesla? Can Tesla be made to honor their earlier purchase agreement with me?
Thanks
Comment