Now that SolarBridge monitoring is gone...

[threephase]

Hi, sorry for never coming back, I wasn't getting any emails about replies.

I'll add what I know since we last posted in case it can help someone some day.

The admin/admin login is solely for the GUI access level to set up the inverters and monitor those and overall power generation.
The information is being sent to solarbridgetech.com and to theenergybridge.com, both of which are still registered but do not respond to the incoming data.

Hey there,

Have you pulled the SD card inside the unit and had a look at the files on there?

It is pretty enlightening regarding the configurations for where data is sent, and how. I didn't dig too deep because my issue is lower level, but saw some promising information.

I would recommend imaging your SD card, backing that up, confirming you can write a new working one from that backup, then start playing

Make sure you power the unit off before opening it up, lots of exposed mains voltage in there.

[LeeLewis]

I'm not sure what you mean by getting flash running? There is no flash involved in any of this.
Do you mean flashing the firmware? The manager is running fine. It's sending to those domains but I've got them redirected via internal DNS so I could intercept the outgoing data.

[reagle]

Their partner portal sites seem to still be up if you have a way to get flash running..

[LeeLewis]

Hi, sorry for never coming back, I wasn't getting any emails about replies.

I'll add what I know since we last posted in case it can help someone some day.

The admin/admin login is solely for the GUI access level to set up the inverters and monitor those and overall power generation.
The information is being sent to solarbridgetech.com and to theenergybridge.com, both of which are still registered but do not respond to the incoming data.

Nmap scan report for solarbridgetech.com
PORT STATE SERVICE
22/tcp open ssh
80/tcp open http
111/tcp open rpcbind
139/tcp open netbios-ssn
443/tcp open https
445/tcp open microsoft-ds
3306/tcp open mysql
10000/tcp open snet-sensor-mgmt

...while the theenergybridge.com responds to nothing.

The manager is running a Ubuntu system
(Linux sbt-5737486 2.6.31.88-SBT #147 PREEMPT Tue Nov 19 10:55:47 CST 2013 armv5tejl GNU/Linux)

All of this is pointless as what seems to have happened is that solarbridge got a lot of government money, then folded and a 'new' company bought them out for a dime on the dollar. Our tax dolalrs going to great things, corporations.

PurSolar of Prescott Valley in AZ (Original installer) left my system a mess, monitoring isn't working right, no idea which panels are which and they could care less.
I have a 10KW system that started failing some 3-4 years into being installed and now is barely working at all. I'll have to figure out the entire mess myself and find some way of monitoring the power generation and inverters on my own. Just need to find enough time in a day to get to that.

[marant]

Found this and was able to finally log into my 4KW system. It seems to be operating properly, something I have not been been able to verify since solarbridge was sold. Thanks.

Now another question: My system log indicates that information (data) is being transmitted somewhere, but it does not show where it is going. With Solarbridge no longer in existence where is it going, and for what purpose?.

[wodneo]

Good afternoon Lee. I have SolarBridge also. Can you help me do basic monitoring? I can get by with local, computer based monitoring, but when I try to access the IP address, it asks for a username and password, which I don't have. Can anyone else help with this issue? Thanks for your help. Jim

The default name / password is 'admin/admin' (super secure right?!)

[smithjvgen]

Good afternoon Lee. I have SolarBridge also. Can you help me do basic monitoring? I can get by with local, computer based monitoring, but when I try to access the IP address, it asks for a username and password, which I don't have. Can anyone else help with this issue? Thanks for your help. Jim

[LeeLewis]

So far, no one wants to say anything at sunpower. They just keep playing games. No matter how or what I ask, they tell me they are no longer monitoring and tell me how to access the power manager interface. Seems silly to act this way. What could they lose by being a little more understanding about the customers that were left hanging.

[J.P.M.]

Yes, I understand this but no matter how many times I ask, they pretend not to understand that I am asking for the power portal software to manage multiple sites and not the local power manager interface. Whom ever answers their emails has played this silly game for three emails so far..

So, start climbing the chain of command. Give them a call or take the hint they don't want to talk to you.

FWIW, I've found Sunpower to be not very supportive, but that's a moot point because their support people are mostly ignorant of what they are doing. If that has infected the SolarBridge operation in the takeover, it won't help.

[LeeLewis]

Yes, I understand this but no matter how many times I ask, they pretend not to understand that I am asking for the power portal software to manage multiple sites and not the local power manager interface. Whom ever answers their emails has played this silly game for three emails so far.

I am trying to find out where I could buy the portal software in order to manage several sites which I own. Right now, I am SOL having to check each manually.

[PVAndy]

SolarBridge didn't exactly go out of business. SunPower bought them and is now using an upgraded version of the inverter in it's AC panels.

I don't know about the monitoring.

Andy

[LeeLewis]

Hi,

I didn't keep track of them, they were sites mentioned in posts I found while searching the Internet.
However, I'm looking for something self hosted, preferably buying the SolarBridge Power Portal V4.0 software but cannot get an answer on this anywhere.

[Syberdog]

You don't say what other monitoring sites you found... look at pvoutput.org and see if it does what you want.

[LeeLewis]

I'm not sure what forum this goes into but it seems this is equipment related.

We installed a 10Kw system using the SolarBridge power manager. Now it seems that SolarBridge has gone out of business and remote monitoring will no longer be available.
It is pretty easy to monitor the local management box but I know a number of people who are losing this monitoring. What I am looking for is self hosted software which would be similar to the SolarBridge Power Portal V4.0 which would allow me to monitor my own system and a few others that need to be monitored.

I've come across a few things including some arduino projects and free monitoring sites but I need to have the details that the power portal would provide to admins. All emails to SolarBridge bounce back and no one on LinkedIn responds to questions about this software.

If I've somehow hit a nerve, please feel free to contact me using private messaging otherwise, would certainly appreciate any leads.

Thank you.