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Now that SolarBridge monitoring is gone...

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  • Now that SolarBridge monitoring is gone...

    I'm not sure what forum this goes into but it seems this is equipment related.

    We installed a 10Kw system using the SolarBridge power manager. Now it seems that SolarBridge has gone out of business and remote monitoring will no longer be available.
    It is pretty easy to monitor the local management box but I know a number of people who are losing this monitoring. What I am looking for is self hosted software which would be similar to the SolarBridge Power Portal V4.0 which would allow me to monitor my own system and a few others that need to be monitored.

    I've come across a few things including some arduino projects and free monitoring sites but I need to have the details that the power portal would provide to admins. All emails to SolarBridge bounce back and no one on LinkedIn responds to questions about this software.

    If I've somehow hit a nerve, please feel free to contact me using private messaging otherwise, would certainly appreciate any leads.

    Thank you.

  • #2
    You don't say what other monitoring sites you found... look at pvoutput.org and see if it does what you want.

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    • #3
      Hi,

      I didn't keep track of them, they were sites mentioned in posts I found while searching the Internet.
      However, I'm looking for something self hosted, preferably buying the SolarBridge Power Portal V4.0 software but cannot get an answer on this anywhere.

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      • #4
        SolarBridge didn't exactly go out of business. SunPower bought them and is now using an upgraded version of the inverter in it's AC panels.

        I don't know about the monitoring.

        Andy

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        • #5
          Yes, I understand this but no matter how many times I ask, they pretend not to understand that I am asking for the power portal software to manage multiple sites and not the local power manager interface. Whom ever answers their emails has played this silly game for three emails so far.

          I am trying to find out where I could buy the portal software in order to manage several sites which I own. Right now, I am SOL having to check each manually.

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          • #6
            Originally posted by LeeLewis View Post
            Yes, I understand this but no matter how many times I ask, they pretend not to understand that I am asking for the power portal software to manage multiple sites and not the local power manager interface. Whom ever answers their emails has played this silly game for three emails so far..
            So, start climbing the chain of command. Give them a call or take the hint they don't want to talk to you.

            FWIW, I've found Sunpower to be not very supportive, but that's a moot point because their support people are mostly ignorant of what they are doing. If that has infected the SolarBridge operation in the takeover, it won't help.

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            • #7
              So far, no one wants to say anything at sunpower. They just keep playing games. No matter how or what I ask, they tell me they are no longer monitoring and tell me how to access the power manager interface. Seems silly to act this way. What could they lose by being a little more understanding about the customers that were left hanging.

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              • #8
                Good afternoon Lee. I have SolarBridge also. Can you help me do basic monitoring? I can get by with local, computer based monitoring, but when I try to access the IP address, it asks for a username and password, which I don't have. Can anyone else help with this issue? Thanks for your help. Jim

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