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  • SunPro Solar

    I’ve looked through the threads to try and find posts on SunPro however I could not. Does anyone have experience with this company or know anyone who does?

  • #2
    Originally posted by Roberts926 View Post
    I’ve looked through the threads to try and find posts on SunPro however I could not. Does anyone have experience with this company or know anyone who does?
    I have experience with their sales person. Had them quote for a 9.5-10KW system in October 2021. The salesman spent lots of time trying to convince me how much the system could save me. He used a presentation on his iPad that was heavily skewed towards the sellers argument. The price he presented to me started close to $50,000 but they listed sponsor credits (whatever they are) and the IRS credit to come to a bottom line of $31,000. This was for a 9.6KW system with no batteries. He was a nice guy and his spiel was professional although highly biased. As for their products and installation I know a couple of people that used them and they are very happy.

    My advice would be get a full understanding of your current consumption and reduce it where possible. Then fully understand the implications of your electric companies pricing structure and the net metering implications. Then decide what size system best suits your needs and objectives (use PV Watts) before ever contacting a solar provider. Then calculate the breakeven point factoring in finance and/or opportunity costs. Where I live solar is not particularly attractive from a financial standpoint if you pay much more than $2KW before tax credits.

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    • #3
      I know this is an old thread, but I had my system installed by SunPro 3 weeks ago. The sales people as well as the installers seemed pretty good at their job.

      Comment


      • #4
        Originally posted by no2gates View Post
        I know this is an old thread, but I had my system installed by SunPro 3 weeks ago. The sales people as well as the installers seemed pretty good at their job.
        I have an issue with their sales pitch. Their software generated decks use highly biased assumptions. For instance assuming electricity prices will rise at 5% a year for the next 30 years when they are actually projected to fall slightly.

        Comment


        • #5
          I appreciate the both of you responding. Even though this is an older post I made, and I have since decided not to proceed, I figured I’d still respond. This may be rather lengthy, and I do apologize, but here it goes. No2Gates…your comment is just like 99% of all the reviews I have found. I never make a hasty decision and for some reason, I did with SunPro. After deciding to get their system, I started doing research and again, 99% of reviews were like yours…”great sales team” or “great install”. I was reluctant to find anyone who left a review or could attest to the performance of their system after using it for a period of time. I started getting extremely nervous and fortunately for me, by the grace of God, I had a personal issue arise and was able to back out of the agreement; which I was wanting to anyhow. The reason I was wanting to was for a number of reasons, 1) the lack of positive reviews I could find on performance, and 2) exactly what mjs stated. I coincidentally got a mass email from my power company shortly after signing with SunPro that had pros and cons of getting solar. I called the power company and spoke to their solar specialist and he ran numbers for me and I quickly realized how much of a pitch the salesman at SunPro actually fed me. The numbers presented on the iPad were way off. I would have been spending more money (panel finance+remaining power bill) than I was by just paying the power company. Sure, in 20 years when they’re paid off, I MIGHT save money, but I was told I’d see savings immediately. And I was also told the same thing by the sales rep, that power would increase 5% a year but like mjs stated, it’ll actually probably drop if you do research on it. To make this already long story a little shorter, I’ll just end by saying that I was not informed enough to make a $49,000 (24 panels, no batteries) decision and I am glad I backed out because it would not have been a smart move. Especially talking to my neighbor a month later when I saw SunPro at his house doing an install and he got more panels than I was looking at AND 2 batteries for less money than they were going to charge me…so there is room for negotiation. SunPro seemed great, and I had no issues with them other than their skewed numbers and the way they explain net-metering versus how it actually works. I would just say, make sure you’re educated in this field before making a decision or even worse…a mistake.

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          • #6
            Originally posted by Roberts926 View Post
            , I’ll just end by saying that I was not informed enough to make a $49,000 (24 panels, no batteries) decision and I am glad I backed out .
            Holy sh$t !!!!!


            Even at half that price you would be upside down forever unless your current kWh cost is extremely high. Most of the solar companies use very similar, if not identical, software in the sales pitch. Sunpro, and two other companies, projected my $1,800 electricity bill to be $7,800 in 30 years. The reality is it probably won't go up that much, see link below. The sales pitch is borderline criminal IMO.

            https://www.statista.com/statistics/...ces-in-the-us/


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            • #7
              Just as an FYI I'm outside Chicago and in the process of getting permits for a self install... My cost before any credits looks to be $1.29/W for a 7.2 KW system. Being a retired electrician I'm able to get prices below what you find on the internet for panels, inverter etc.
              Last edited by Mike 134; 03-02-2022, 11:44 AM.

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              • #8
                Originally posted by Roberts926 View Post
                I appreciate the both of you responding. Even though this is an older post I made, and I have since decided not to proceed, I figured I’d still respond. This may be rather lengthy, and I do apologize, but here it goes. No2Gates…your comment is just like 99% of all the reviews I have found. I never make a hasty decision and for some reason, I did with SunPro. After deciding to get their system, I started doing research and again, 99% of reviews were like yours…”great sales team” or “great install”. I was reluctant to find anyone who left a review or could attest to the performance of their system after using it for a period of time. I started getting extremely nervous and fortunately for me, by the grace of God, I had a personal issue arise and was able to back out of the agreement; which I was wanting to anyhow. The reason I was wanting to was for a number of reasons, 1) the lack of positive reviews I could find on performance, and 2) exactly what mjs stated. I coincidentally got a mass email from my power company shortly after signing with SunPro that had pros and cons of getting solar. I called the power company and spoke to their solar specialist and he ran numbers for me and I quickly realized how much of a pitch the salesman at SunPro actually fed me. The numbers presented on the iPad were way off. I would have been spending more money (panel finance+remaining power bill) than I was by just paying the power company. Sure, in 20 years when they’re paid off, I MIGHT save money, but I was told I’d see savings immediately. And I was also told the same thing by the sales rep, that power would increase 5% a year but like mjs stated, it’ll actually probably drop if you do research on it. To make this already long story a little shorter, I’ll just end by saying that I was not informed enough to make a $49,000 (24 panels, no batteries) decision and I am glad I backed out because it would not have been a smart move. Especially talking to my neighbor a month later when I saw SunPro at his house doing an install and he got more panels than I was looking at AND 2 batteries for less money than they were going to charge me…so there is room for negotiation. SunPro seemed great, and I had no issues with them other than their skewed numbers and the way they explain net-metering versus how it actually works. I would just say, make sure you’re educated in this field before making a decision or even worse…a mistake.
                For me, I went in understanding that this was not intended to save me money. I wanted to have a degree of independence. Last February, I was without power for 5 days in temperatures below 20 degrees. Not fun.
                I was quoted a 3% yearly rise in rates, but ignored that factor since it's a crystal ball figure anyhow.

                Comment


                • #9
                  Originally posted by no2gates View Post
                  I was quoted a 3% yearly rise in rates, but ignored that factor since it's a crystal ball figure anyhow.
                  Check the link I posted above, its a more accurate projection based on a lot of data points. Our per kWh rate hasn't really increased much in the last 20 years. I think it was $0:08kWh in 2002 and we are paying $0:11kWh now.

                  Comment


                  • #10
                    Originally posted by mjs020294 View Post

                    Holy sh$t !!!!!


                    Even at half that price you would be upside down forever unless your current kWh cost is extremely high. Most of the solar companies use very similar, if not identical, software in the sales pitch. Sunpro, and two other companies, projected my $1,800 electricity bill to be $7,800 in 30 years. The reality is it probably won't go up that much, see link below. The sales pitch is borderline criminal IMO.

                    https://www.statista.com/statistics/...ces-in-the-us/

                    Yea, that was a 8.6 kWh system. That was projected to make an average of 1,000 kW per month. Which they say is about 80% of what I use monthly. But I was slightly irritated (to say the least) that my neighbor was getting more panels and batteries for about the same cost (if not a little less). I pay around $200 a month for power. I was told my power bill should go down to around $40 a month and my finance payment for panels was around $160 so that had me just about breaking even but with the cost of power going up annually, I’d see more savings as the years went by. After talking to the power company and giving him the numbers that my system would make and him using my actual numbers that I consume, he said my power bill may go down to around $120 plus my $160 panel payment which would have me at $280/month…$80 more than I am spending now. And yes, although self sustainability is great, I was trying to save some money.

                    Comment


                    • #11
                      Originally posted by Roberts926 View Post

                      Yea, that was a 8.6 kWh system. That was projected to make an average of 1,000 kW per month. Which they say is about 80% of what I use monthly. But I was slightly irritated (to say the least) that my neighbor was getting more panels and batteries for about the same cost (if not a little less). I pay around $200 a month for power. I was told my power bill should go down to around $40 a month and my finance payment for panels was around $160 so that had me just about breaking even but with the cost of power going up annually, I’d see more savings as the years went by. After talking to the power company and giving him the numbers that my system would make and him using my actual numbers that I consume, he said my power bill may go down to around $120 plus my $160 panel payment which would have me at $280/month…$80 more than I am spending now. And yes, although self sustainability is great, I was trying to save some money.
                      I think some of it depends on how much the salesperson thinks they can squeeze out of someone. It's a game, just like buying a car (a very expensive car).
                      I got a 17kw system with a Tesla Powerwall for just under 80k. That was after negotiating down from 90k.
                      Do I think I got a great deal? No. I wanted it not for the reason to save money, I went in knowing I would be paying at least $50 more a month for the system than my current electric bill.

                      Comment


                      • #12
                        Originally posted by Roberts926 View Post

                        Yea, that was a 8.6 kWh system. That was projected to make an average of 1,000 kW per month. Which they say is about 80% of what I use monthly. But I was slightly irritated (to say the least) that my neighbor was getting more panels and batteries for about the same cost (if not a little less). I pay around $200 a month for power. I was told my power bill should go down to around $40 a month and my finance payment for panels was around $160 so that had me just about breaking even but with the cost of power going up annually, I’d see more savings as the years went by. After talking to the power company and giving him the numbers that my system would make and him using my actual numbers that I consume, he said my power bill may go down to around $120 plus my $160 panel payment which would have me at $280/month…$80 more than I am spending now. And yes, although self sustainability is great, I was trying to save some money.

                        Using my cost per unit of $0:12kWh and paying cash a 8.6KW system would need to be under $20,000 tax credits. Even at $19,000 gross the pay back is still over ten years.

                        Comment


                        • #13
                          Originally posted by mjs020294 View Post


                          Using my cost per unit of $0:12kWh and paying cash a 8.6KW system would need to be under $20,000 tax credits. Even at $19,000 gross the pay back is still over ten years.
                          I really think getting a reasonable ROI is next to impossible in Florida. Most people that get solar either don't have a clue about an ROI or just don't care about spending money with a long payback

                          Comment


                          • #14
                            Originally posted by SunEagle View Post
                            I really think getting a reasonable ROI is next to impossible in Florida. Most people that get solar either don't have a clue about an ROI or just don't care about spending money with a long payback
                            The only price I have seen close to a realistic price point in my area was Tesla. You can get 9.78kw for $19,600 before tax credits.

                            Interestingly enough one of the local companies that gave me a quote also offered a $8.6kw Tesla system with Powerwall for $47k gross. Now this company actually get great reviews and they are also a Tesla subcontractor. He got a little defensive when I mentioned I can get the same Tesla system installed for $28,000, and his company would probably be the installed.
                            Last edited by mjs020294; 03-02-2022, 11:45 AM.

                            Comment


                            • #15
                              Originally posted by no2gates View Post

                              For me, I went in understanding that this was not intended to save me money. I wanted to have a degree of independence. Last February, I was without power for 5 days in temperatures below 20 degrees. Not fun.
                              I was quoted a 3% yearly rise in rates, but ignored that factor since it's a crystal ball figure anyhow.
                              Curious about those 5 days. Does not sound like long summer days to recharge batteries but short winter days. How many of those days did you have full sun?

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