Adjusting "LG Chem" Battery Sell to Grid Timing. ( was Battery Administrative Rights for Charge/Discharge Profiles) moderator change
We recently purchased a solar solution with energy storage (LG Chem). After the system went live we wanted to look at the battery discharge profiles in the solaredge inverter and make changes to load balance and were told we can't touch the profiles or even see them. The installer has the administrative rights and has the battery set to discharge 4 months (summer) out of the year between 4PM and 8PM only. Of course we are livid and actively working with installer to gain full control of the battery we purchased without taking this to court. To us it's like "buying" a new car (not leasing) and you get it delivered to find out we can only drive the car 4 months out of the year and between 4PM and 8PM...the other 8 months and times the Installer can drive our car we purchased, absolutely crazy! Anyone else heard of this? We were never told anything about battery discharge schedule during the sales phase and rather ticked off because if we would've known we would have zero control over this costly solution, we would have never bought the system!
We recently purchased a solar solution with energy storage (LG Chem). After the system went live we wanted to look at the battery discharge profiles in the solaredge inverter and make changes to load balance and were told we can't touch the profiles or even see them. The installer has the administrative rights and has the battery set to discharge 4 months (summer) out of the year between 4PM and 8PM only. Of course we are livid and actively working with installer to gain full control of the battery we purchased without taking this to court. To us it's like "buying" a new car (not leasing) and you get it delivered to find out we can only drive the car 4 months out of the year and between 4PM and 8PM...the other 8 months and times the Installer can drive our car we purchased, absolutely crazy! Anyone else heard of this? We were never told anything about battery discharge schedule during the sales phase and rather ticked off because if we would've known we would have zero control over this costly solution, we would have never bought the system!
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