SolarEdge System Not Producing - No Errors

[solarix]

I believe the inverter warranty with SolarEdge is 10 years but the optimizers are 25 years. Your dealer of course, may be giving you more on the inverter.

[Ampster]

I believe the inverter warranty with SolarEdge is 10 years but the optimizers are 25 years. Your dealer of course, may be giving you more on the inverter.

Sunworks also did my install and they gave me 25 year warranty on the SolarEdge inverter.

[solarix]

Just checked the SE website. Their warranty on the inverter is 12 years.

[PVAndy]

Just checked the SE website. Their warranty on the inverter is 12 years.

Correct, can be extended Your installer should get a labor reimbursement from SolarEdge. I think it's $250. They have to put in for it

Andy

[steveholtam]

25 year warranty on the SolarEdge inverter, optimizers, wiring and panels as well through SunWorks. I think there was a degradation chart on the panels output over the course of years that would determine replacement. I've seen very little, if any, power loss from the panels though. And with the weather never being the same, it would be hard to see it unless they were drastically failing.

[J.P.M.]

25 year warranty on the SolarEdge inverter, optimizers, wiring and panels as well through SunWorks. I think there was a degradation chart on the panels output over the course of years that would determine replacement. I've seen very little, if any, power loss from the panels though. And with the weather never being the same, it would be hard to see it unless they were drastically failing.

The uncertainty and difficulty in actually determining a panel's or an inverter's actual efficiency and thus its possible degradation under in situ conditions is one reason (of several) why performance warranties are pretty useless except as marketing tools for the mfg./vendor.

[solarix]

Ditto the marketing gimmick. When a manufacturer or a dealer offers a 25yr warranty on any hard working electrical product like a solar inverter, it tells me they have a bad business model and are trying to buy your business by offering an insane warranty that they know will cost them a lot of money down the road (but at least will make the sale on the front end)

[J.P.M.]

Ditto the marketing gimmick. When a manufacturer or a dealer offers a 25yr warranty on any hard working electrical product like a solar inverter, it tells me they have a bad business model and are trying to buy your business by offering an insane warranty that they know will cost them a lot of money down the road (but at least will make the sale on the front end)

Having been a peddler in another iteration of life, I get that. But I'd think the insane part is a bit less insane knowing verification of a warranty claim - unless there is downright failure, is, for all intents and purposes, next to impossible most of the time. Besides, most, or at least many vendors won't be around down the road.

[Ampster]

Ditto the marketing gimmick. When a manufacturer or a dealer offers a 25yr warranty on any hard working electrical product like a solar inverter, it tells me they have a bad business model and are trying to buy your business by offering an insane warranty that they know will cost them a lot of money down the road (but at least will make the sale on the front end)

That would be confirmed by your 50% replacement experience. I would also guess those were for complete failures rather than for not meeting performance garantees. That guess was confirmed below by a poser who confirmed my guess that performance garantees are impssible to prove.

[khanh dam]

why the hell are so many installers using solar edge with all the failures reported online and especially in the solar installers facebook group? 50%replacement will give your business a black eye with bad reviews of using gear that fails. SMA was the go to brand 9 years ago, they shot themselves in the foot when they tried to sell micro inverters and then dumped microinverters about a year after they came out. But given the reviews of Solar edge. I would be going to a competitor like SMA, Fronius, or Generac ASAP!!!

Equally shocking is how many installers are now loving enphase, the same company with so many bad m190 and M215 inverters that needed to be replaced.

[SunEagle]

why the hell are so many installers using solar edge with all the failures reported online and especially in the solar installers facebook group? 50%replacement will give your business a black eye with bad reviews of using gear that fails. SMA was the go to brand 9 years ago, they shot themselves in the foot when they tried to sell micro inverters and then dumped microinverters about a year after they came out. But given the reviews of Solar edge. I would be going to a competitor like SMA, Fronius, or Generac ASAP!!!

Equally shocking is how many installers are now loving enphase, the same company with so many bad m190 and M215 inverters that needed to be replaced.

My guess is that it is those companies are very aggressive in their sales department and the consumer is not aware of the past issues with either the equipment or support service.

[J.P.M.]

That would be confirmed by your 50% replacement experience. I would also guess those were for complete failures rather than for not meeting performance garantees.

Seeing how it's about impossible to verify a performance warranty claim, it might seem obvious the replacements were warranted for other reasons.

[solarix]

There is something seductive to consumers about an electronic gizmo under a solar panel that talks to the internet. People just love them - seems like having a bunch of cell phones for your solar system. Oooohh, I can see what each of my (super reliable that never have problems) solar panels are doing." I say - why would you want to cripple the reliability of a solar panel by mating it to a complex, much less reliable power conversion unit?
Don't call me when each one of those microinverters (mounted under the middle of the solar array) fail far short of its warranty period...

[J.P.M.]

There is something seductive to consumers about an electronic gizmo under a solar panel that talks to the internet. People just love them - seems like having a bunch of cell phones for your solar system. Oooohh, I can see what each of my (super reliable that never have problems) solar panels are doing." I say - why would you want to cripple the reliability of a solar panel by mating it to a complex, much less reliable power conversion unit?
Don't call me when each one of those microinverters (mounted under the middle of the solar array) fail far short of its warranty period...

Plus: More components = more complication = more to go wrong = higher probability of failures.
KISS principle applies. Less complication = fewer problems.
I'd put the core of the problem at the feet of consumer ignorance.