I have a question regarding my solar system, It is a one year old system. I have a SMA Sunnyboy 5000TL-US inverter and have 24 Hyundai HIS-525SRG (BK) panels. When I log into the SunnyPortal to look at my account and then look in my daily log book, I have entries that sometimes say Reconnection Fault Grid. On these days I can see that the system has not start energy generation till sometimes as late as 9:30am. When I compare these days to other days I can clearly see that the energy generated was lower by 1 -3 KWH in total for the day. My solar company is telling me that the system is still generating energy however if I look at the inverter all the numbers on the display are zeros and the picture of the poll to the electric company show no connection. What my solar company is saying about generating power would makes sense to me if the displays were not all zeros. I am no expert on this subject. Is the Solar company being truthful? Normally I am not a cynic but this has happened 5 times in 15 days now and I am getting a little worried.
Thank you very much,
Michael in Phoenix
Thank you very much,
Michael in Phoenix
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