I have a self-installed 13KW DC, 12KW AC roof-mounted system using two 6KW HD Wave inverters, that has been online for almost 2 weeks now. Starting from day 2, and every sunny day since, they have both reported arc faults several times, beginning after noon and stopping around 3-4pm.
I was standing in front of them when they did this once, and I heard the sound of sizzle coming from the meter, then both arc faulted. I recognized this sound in my ceiling fan motor and LED lights, as it is the sound of the smart meter communication.
I had the meter guy from my POCO come out and manually initiate the meter's comms, and sure enough, they both arc faulted! The meter tech tried another meter, but it did the same thing. He is now contacting the meter supplier to see if there's something wrong.
I have also contacted SolarEdge, and am waiting for their Tier 2's to look at this. Certainly, I can't be the only one experiencing this problem with the HD waves, right? Anyone else seen this?
I was standing in front of them when they did this once, and I heard the sound of sizzle coming from the meter, then both arc faulted. I recognized this sound in my ceiling fan motor and LED lights, as it is the sound of the smart meter communication.
I had the meter guy from my POCO come out and manually initiate the meter's comms, and sure enough, they both arc faulted! The meter tech tried another meter, but it did the same thing. He is now contacting the meter supplier to see if there's something wrong.
I have also contacted SolarEdge, and am waiting for their Tier 2's to look at this. Certainly, I can't be the only one experiencing this problem with the HD waves, right? Anyone else seen this?
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