I've been looking into rooftop solar for a few months, reading the Dummies book, PVWatts and the posts from the top responders here (thanks), have gotten several quotes and the longer I look, the more dubious it seems.
I just got this contract to sign from the company that supposedly is the top installer here by number. 6+kW system, bit less than $3 before the tax credit. This is the contract:
Panels: JA Solar 295 Model: 295 Number: 22
Inverter: SolarEdge
Racking: Roof Mount
That's it. Install complete date is an estimate 90 from POCO rebate acceptance with a motherload of "out of our control" caveats. Reviews list up to 8 months because they are "busy".
Every oral and email sales promise is voided by the contract.
If I wanted specifics I had to pay $500 for their designer to come out. I was debating getting micros, that version was Inverters: Enphase. Was promised Envoy and IQ6 in email. (void per contract)
I asked about our electrical panel upgrading because I've been told it's out of code. The reply "The reason I did not look at your electrical system is because it does not matter what size service you have, as long as it is breakers we are able to either take up space on your service or do a direct line tap."
They want 70% up front and the rest after inspection by city which would be before the POCO inspection and flipping switch.
Is this warranty going to cover anything? and the only mention of time is earlier in the contract - 60 days to fix an install issue.
Limited Warranty: The PV System is covered by three (3) different limited warranties. All products are warranted to perform in accordance with the manufacturers'
published specifications, provided that the equipment is operated with the manufacturers' operating instructions. The warranty covers all components of the generating
system against breakdown or degradation specified by the manufacturers. During the first ____ months after the system is inspected, We will repair or, at our option,
replace any defective part of the system. The limited warranty does not apply if we determine upon inspection that any of the following conditions caused the need for
service: A. damage resulting from accidents, acts of god, alterations or misuse; B. you fail to properly follow the operating instructions; C. ordinary maintenance or wear and
tear; D. alterations to your premises; or E. alterations to the system made at your request, or made necessary by a change to your premises, damage to Your premises of
the system, or for any other cause beyond our control. We will not perform warranty services on any device not installed by us.
So, am I insane to think signing this is insane? Seems like a license to install whatever, whenever. But apparently many dozens of people have gone along with "the way we do business."
I just got this contract to sign from the company that supposedly is the top installer here by number. 6+kW system, bit less than $3 before the tax credit. This is the contract:
Panels: JA Solar 295 Model: 295 Number: 22
Inverter: SolarEdge
Racking: Roof Mount
That's it. Install complete date is an estimate 90 from POCO rebate acceptance with a motherload of "out of our control" caveats. Reviews list up to 8 months because they are "busy".
Every oral and email sales promise is voided by the contract.
If I wanted specifics I had to pay $500 for their designer to come out. I was debating getting micros, that version was Inverters: Enphase. Was promised Envoy and IQ6 in email. (void per contract)
I asked about our electrical panel upgrading because I've been told it's out of code. The reply "The reason I did not look at your electrical system is because it does not matter what size service you have, as long as it is breakers we are able to either take up space on your service or do a direct line tap."
They want 70% up front and the rest after inspection by city which would be before the POCO inspection and flipping switch.
Is this warranty going to cover anything? and the only mention of time is earlier in the contract - 60 days to fix an install issue.
Limited Warranty: The PV System is covered by three (3) different limited warranties. All products are warranted to perform in accordance with the manufacturers'
published specifications, provided that the equipment is operated with the manufacturers' operating instructions. The warranty covers all components of the generating
system against breakdown or degradation specified by the manufacturers. During the first ____ months after the system is inspected, We will repair or, at our option,
replace any defective part of the system. The limited warranty does not apply if we determine upon inspection that any of the following conditions caused the need for
service: A. damage resulting from accidents, acts of god, alterations or misuse; B. you fail to properly follow the operating instructions; C. ordinary maintenance or wear and
tear; D. alterations to your premises; or E. alterations to the system made at your request, or made necessary by a change to your premises, damage to Your premises of
the system, or for any other cause beyond our control. We will not perform warranty services on any device not installed by us.
So, am I insane to think signing this is insane? Seems like a license to install whatever, whenever. But apparently many dozens of people have gone along with "the way we do business."
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