Hi there,
I am hoping someone can help me determine whether or not this is a big deal... We had our solar panels installed last week, the model that was supposed to be installed was the Hanwa Q-Cell Q.PEAK BLK-G4.1 285... However, the solar company did not have these panels in stock and instead found it appropriate to install Jinko Eagle PERC 60 (JKM280M-60) in it's place. Note that the panels they installed are 280W as opposed to the 285W panels on our contract. Yesterday, the company reached out and told us that they did not install the panels that were in the contract as they weren't in stock and offered to compensate us $280, which is the difference in the price. They told us this after already having installed the panels with the rationale being that it was a negligible difference between the two panels and it was more important to get the panels installed during the summer months. They estimated that we would produce 70 less kilowatts per year where we are projected to produce about 4300 total, there are 14 panels.
I feel like they should have asked us about this first, and I am wondering if this is something I should be concerned about. The panels are different brands and I know there are differences between the panels themselves when it comes to performance, however I am not familiar with the technical aspects of solar panels and do not know what is significant and what is not.
My question is, should I accept the difference as negligible, or is this a problem I need to be acting on?
Thank you for your help.
I am hoping someone can help me determine whether or not this is a big deal... We had our solar panels installed last week, the model that was supposed to be installed was the Hanwa Q-Cell Q.PEAK BLK-G4.1 285... However, the solar company did not have these panels in stock and instead found it appropriate to install Jinko Eagle PERC 60 (JKM280M-60) in it's place. Note that the panels they installed are 280W as opposed to the 285W panels on our contract. Yesterday, the company reached out and told us that they did not install the panels that were in the contract as they weren't in stock and offered to compensate us $280, which is the difference in the price. They told us this after already having installed the panels with the rationale being that it was a negligible difference between the two panels and it was more important to get the panels installed during the summer months. They estimated that we would produce 70 less kilowatts per year where we are projected to produce about 4300 total, there are 14 panels.
I feel like they should have asked us about this first, and I am wondering if this is something I should be concerned about. The panels are different brands and I know there are differences between the panels themselves when it comes to performance, however I am not familiar with the technical aspects of solar panels and do not know what is significant and what is not.
My question is, should I accept the difference as negligible, or is this a problem I need to be acting on?
Thank you for your help.
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