Wow, that's a lot of questions
This is what is in my LASG contract:
This what the Panasonic warranty says
This is what is in my LASG contract:
Estimated Production Warranty: First year solar production guarantee: 9647 kWh
Note: The system production guaranteed under the terms of this contract is based on LA Solar Groups estimated
production at the time of installation. The guaranteed production is based on a variety of factors including
the amount of shading on the panel arrays determined at the time of installation. Customer understands that
their actual production is subject change due to increased shading from growing trees or other obstructions
that are installed after their solar installation and that LA Solar Group is not responsible to guarantee the original
production unless customer removes the shading or obstruction.
LA Solar Group Production Guarantee is based on the first year production and then follows the panel manufacturer's
performance warranty and degradation guidelines for each of the next twenty-four years. If the Customer's system
production does not meet the manufacturer's guidelines for yearly degradation after the first year then LA Solar Group
will compensate Customer at a rate of $.19 per kWh based on the shortage of production not produce by the system
in that year. Panel manufacture's degradation warranties vary.
Note: The system production guaranteed under the terms of this contract is based on LA Solar Groups estimated
production at the time of installation. The guaranteed production is based on a variety of factors including
the amount of shading on the panel arrays determined at the time of installation. Customer understands that
their actual production is subject change due to increased shading from growing trees or other obstructions
that are installed after their solar installation and that LA Solar Group is not responsible to guarantee the original
production unless customer removes the shading or obstruction.
LA Solar Group Production Guarantee is based on the first year production and then follows the panel manufacturer's
performance warranty and degradation guidelines for each of the next twenty-four years. If the Customer's system
production does not meet the manufacturer's guidelines for yearly degradation after the first year then LA Solar Group
will compensate Customer at a rate of $.19 per kWh based on the shortage of production not produce by the system
in that year. Panel manufacture's degradation warranties vary.
3. Limited Power Output Warranty. PANASONIC warrants the power output will be no less than 97% of the designated Maximum Power(Pmax) stated in the product data sheet for the first year from date of purchase of the Product by the Customer and the power output degradation will be no more than 0.26% per year for the following 24 years, so that, at the end of 25th year, the power output will be at least 90.76% of Pmax. The power output values under this Limited Power Output Warranty shall be those measured under PANASONIC'S Standard Test Conditions (STC) as follows: (a) Irradiance 1000 W/m2, (b) Cell Temperature of 25C, and (c) Air Mass of 1.5g. Upon receipt of a Power Output warranty claim, PANASONIC or its designated representative shall conduct measurements under STC to determine the actual power output of the Product. PANASONIC's measurement shall be the sole determination for purposes of warranty settlement. If PANASONIC measures power output levels under the warranted output levels set out above, taking into account a +-3% measurement tolerance range, and such power loss is the result of a product defect, as determined by PANASONIC in its sole and absolute discretion, PANASONIC will supplement the power output deficiency using one of the following Limited Warranty Remedies as set forth under Section 4 below.
4. Limited Warranty Remedies. Panasonic, at is sole discretion, will take one of following remedies
a. PANASONIC will repair or replace the Product with new or refurbished Product
b. PANASONIC will provide additional new or refurbished Product to restore deficient output;
c. PANASONIC will refund the Customer the original Product purchase price. Any refund may be pro-rated by the number of months
from the date of original purchase by the Customer and/or may be calculated based on the difference between actual power output
(Product measured under STC) and minimal guaranteed output;
4. Limited Warranty Remedies. Panasonic, at is sole discretion, will take one of following remedies
a. PANASONIC will repair or replace the Product with new or refurbished Product
b. PANASONIC will provide additional new or refurbished Product to restore deficient output;
c. PANASONIC will refund the Customer the original Product purchase price. Any refund may be pro-rated by the number of months
from the date of original purchase by the Customer and/or may be calculated based on the difference between actual power output
(Product measured under STC) and minimal guaranteed output;
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