We had a system installed about 6 months ago that recently stopped producing due to a power surge.
It is a 5.985 KW system with 19 REC 314 Watt Solar Modules and 19 Enphase IQ 7 235 W-350 W Microinverters [IQ7-60-2-INT]
Of course we are being told by the company that installed the system that power surges are not covered by the warranty. We are making a claim against the utility company and will also make a home owners insurance claim if necessary.
Has anyone seen something like this happen before?
Is there any way to prevent this in the future?
Not sure how a power surge that did literally nothing to anything else in our house completely fried a brand new system.
Is it possible something was done incorrectly with the install? We are in touch with another company to come out and evaluate the system in case there is any workmanship issue.
Any insight from those experienced with these kinds of things would be greatly appreciated.
Thank you,
Kelly
It is a 5.985 KW system with 19 REC 314 Watt Solar Modules and 19 Enphase IQ 7 235 W-350 W Microinverters [IQ7-60-2-INT]
Of course we are being told by the company that installed the system that power surges are not covered by the warranty. We are making a claim against the utility company and will also make a home owners insurance claim if necessary.
Has anyone seen something like this happen before?
Is there any way to prevent this in the future?
Not sure how a power surge that did literally nothing to anything else in our house completely fried a brand new system.
Is it possible something was done incorrectly with the install? We are in touch with another company to come out and evaluate the system in case there is any workmanship issue.
Any insight from those experienced with these kinds of things would be greatly appreciated.
Thank you,
Kelly
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