I had a SolarEdge install in January 2018 with an HDWave 7600 inverter which failed earlier this month. For those that are interested it just stopped producing one day and gave this error code when I pushed the buttons on the inverter, HW Error 18xB7. FWIW on a different forum users claim that this error indicates a failed capacitor and its location on the Inverter board.
My installer came out and poked at it, spoke with SolarEdge and told me I'd be getting a new inverter under warranty. I've since googled a bit and found that SolarEdge has moved away from the LCD screens and now uses something called 'SetApp' for installers to use on their phone to configure and activate a new inverter.
As probably a lot of owners on this site I know a lot more than most PV system owners about solar technology as it existed when I purchased my system but have had no reason to keep up with things since then. When I got my system I made sure I had the installer give me the highest level of access in the monitoring app and because I wanted more detailed data than I was getting from the cellular system in the inverter I rigged ethernet up and used the buttons/display to change the inverter's settings to have a fixed IP on my local network and to connect with ethernet rather than cellular. It was all straight forward using their published documentation.
My search didn't turn up much about the new app but I'm gathering since installers use it to commission and decomission inverters that as the consumer I won't have access. Is that right? If so, if I hypothetically had the installer configure the system to use ethernet with a fixed IP and then wanted to change that IP address how would that happen? Seems a pretty basic request that will happen in their user base on a regular basis that shouldn't require the installer to be involved. If my installer insists on configuring it back to cellular will I be able to reconfigure it to ethernet myself?
Can someone clarify what access I can expect with the new HDWave inverter?
Thanks.
My installer came out and poked at it, spoke with SolarEdge and told me I'd be getting a new inverter under warranty. I've since googled a bit and found that SolarEdge has moved away from the LCD screens and now uses something called 'SetApp' for installers to use on their phone to configure and activate a new inverter.
As probably a lot of owners on this site I know a lot more than most PV system owners about solar technology as it existed when I purchased my system but have had no reason to keep up with things since then. When I got my system I made sure I had the installer give me the highest level of access in the monitoring app and because I wanted more detailed data than I was getting from the cellular system in the inverter I rigged ethernet up and used the buttons/display to change the inverter's settings to have a fixed IP on my local network and to connect with ethernet rather than cellular. It was all straight forward using their published documentation.
My search didn't turn up much about the new app but I'm gathering since installers use it to commission and decomission inverters that as the consumer I won't have access. Is that right? If so, if I hypothetically had the installer configure the system to use ethernet with a fixed IP and then wanted to change that IP address how would that happen? Seems a pretty basic request that will happen in their user base on a regular basis that shouldn't require the installer to be involved. If my installer insists on configuring it back to cellular will I be able to reconfigure it to ethernet myself?
Can someone clarify what access I can expect with the new HDWave inverter?
Thanks.
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