Why isn't Storedge Interface available for HD wave inverters in USA?

[Steeler.Fan]

I have a very hard time getting a response to calls to sales. My info was hearsy from a regional Solaredge representative.

[Ampster]

Did SolarEdge make a official announcement in regards to this or is this all rumor and/or hearsay?

I gave up fifteen months ago just based on the fact that no progress was made. California is a market where they had a large user base that would have been ripe to upgrade. I went in a different direction with a hybrid inverter that can AC couple. It was less expensive than an LG Chem battery anyway and gave me more flexibility. Since that decision the market in California for battery backed solutions has only grown and I have heard no news about their own storage option that was announced some time ago.

[PugPower]

Did SolarEdge make a official announcement in regards to this or is this all rumor and/or hearsay?

[Steeler.Fan]

He didn't explain or justify that decision by Solaredge to desert all of the HD-Wave inverter owners in the USA. Even if an outside party built a Storedge interface, it wouldn't work because Solaredge won't modify the US firmware to work with it. They have already developed those firmware changes for the Storedge Interfaces available for HD-Wave inverters in Asia, Europe, Australia & NZ. He said that the requirement for US inverters to have an integrated shutoff switch prevents them from making a Storedge Interface for US HD-Wave inverters but I don't buy it.
I have complained to their support staff and have sent them at least 20 tweets complaining about this decision. Maybe if many more HD-Wave owners voiced their extreme dissatisfaction with this decision, they would change their mind.

[Ampster]

My Solaredge representative said today that Solaredge is not going to release a Storedge interface for the numerous HD-Wave inverters that is has sold for over 3 years in the USA.

It will soon release a new HD-Wave inverter that can be connected to a backup interface to which their new battery or LG Chem battery can be DC-DC connected.

Those of us with the older HD-Wave inverters will not be able to connect the LG - Chem batteries DC-DC.

I have been following that as well and am disappointed. Did he give a reason? It seems like in California and Hawaii there would be a market for an AC coupling solution for the huge base of users that exist in those markets where rates. deteriorating NEM policies or power outages have created a market opportunity for others.

That leaves us with the option of AC coupling using a hybrid inverter or a Tesla PowerWall or one of the Powerwall lookalikes.

[Steeler.Fan]

My Solaredge representative said today that Solaredge is not going to release a Storedge interface for the numerous HD-Wave inverters that is has sold for over 3 years in the USA.

It will soon release a new HD-Wave inverter that can be connected to a backup interface to which their new battery or LG Chem battery can be DC-DC connected.

Those of us with the older HD-Wave inverters will not be able to connect the LG - Chem batteries DC-DC.

[Steeler.Fan]

SolarEdge is promising to make their battery available in 1st Qtr 2020. If they finally release the SESTI 4 StorEdge interface in the US this Qtr, you would be able to have a DC-DC (DC->AC ~4% loss) coupled battery, which is much more efficient than an AC (DC->AC, AC->DC, DC->AC ~4+4+4=12% loss) coupled battery see link below.. I think it would be worth the wait for the anticipated StorEdge Interface and DC-DC couple to LG Chem or new SE battery.

https://news.energysage.com/ac-vs-dc-solar-battery-coupling-what-you-need-to-know/

[PugPower]

I think the Enphase Ensemble solution looks pretty good to me. Upgradable, works with older hardware, seems to be a simple plug & play solution. What's not to like? I just installed a SolarEdge HD Wave 6000 inverter last week. I hope they come out with something similar in the future to provide back-up capability.

[Steeler.Fan]

Here is the Sept 2019 press release: SolarEdge is upgrading its StorEdge inverter by transitioning to HD-Wave technology and providing a new backup interface. The new StorEdge inverter is designed to support connection to backup generators or up to three StorEdge inverters with each DC coupled to two batteries."

Did they mean ... up to three StorEdge interfaces with each DC coupled to two batteries?

Furthermore it said, "SolarEdge will also launch a new backup StorEdge interface that raises available backup power and eliminates pre-defining loads for simplified energy management. The new StorEdge offerings are expected to be available in Q4 of 2019." Is this the long awaited SESTI 4 interface for NA HD Wave inverters? I have written to SE support but they are extremely evasive.

[Ampster]

Give it a try and report back. LOL. I don't have the resources to be guinea pig. I already have a SolarEdge 3.8HD inverter and a Outback Skybox. Outback has promised a firmware upgrade so I can AC couple the Skybox to the SolarEdge. There have been moments when I wish I had installed a StorEdge or moments when I thought about the StoreEdge interface to my HDWave inverter.
The other question is when is the SolarEdge battery coming out? Lots of moving targets in that space right now.

[Steeler.Fan]

While chatting with a LG Chem battery supplier today, I asked if they heard when the storedge interface would be available in the USA. He responded "no. Some of our customers have bought the SISTE 4 SolarEdge Interface from suppliers in Germany." Can I install a SISTE 4 Storedge Interface purchased in Australia or Germany in a system in the USA?

[J.P.M.]

Again you are wrong about me and what I do which is surprising because I have explained it to you before. I am a trouble shooter. I also trained designers and handle monitoring.
Installers do call me, and more so since we do monitoring, we call them...



Not really how threads work in a forum.



Again for the super dense Marky rocks for brains, I don't work for SolarEdge.



I haven't defended anyone, rock head, I have only Corrected your misstatements which are getting enumerable.

This is almost as entertaining as Ampster and me. Keep it up and I'm going to get the popcorn and settle in.

[ButchDeal]

"Your experience is low failure rate " I'd like to know exactly how you came to this conclusion considering you have said you are a designer. You draw stuff and come up with parts lists. You don't install and they don't call you when something breaks and you surely aren't the person that goes and fixes a problem if there is one. I do have news for you.

Again you are wrong about me and what I do which is surprising because I have explained it to you before. I am a trouble shooter. I also trained designers and handle monitoring.
Installers do call me, and more so since we do monitoring, we call them...

i can change the subject to whatever I want just like you have the ability to ignore the change.

Not really how threads work in a forum.

Your problem is I'm talking about a manufacturer and you act like I'm talking about you when I criticize them. Get a life, cash your checks from solaredge and move along.

Again for the super dense Marky rocks for brains, I don't work for SolarEdge.

I honestly don't care about solar edge watching you bend over backwards to defend them is hilarious tho.

I haven't defended anyone, rock head, I have only Corrected your misstatements which are getting enumerable.

[Markyrocks69]

"Your experience is low failure rate " I'd like to know exactly how you came to this conclusion considering you have said you are a designer. You draw stuff and come up with parts lists. You don't install and they don't call you when something breaks and you surely aren't the person that goes and fixes a problem if there is one. I do have news for you. The internet disagrees with you. The failure rates seem to be high.

i can change the subject to whatever I want just like you have the ability to ignore the change. Your problem is I'm talking about a manufacturer and you act like I'm talking about you when I criticize them. Get a life, cash your checks from solaredge and move along.

I honestly don't care about solar edge watching you bend over backwards to defend them is hilarious tho.

[ButchDeal]

If you're not willing to talk about failure numbers then you have proven your bias.

As I have repeatedly told you, I do not work for nor have I ever worked for SolarEdge.
You do not as well and you do not have direct knowledge either on their failure rate.
My experience with them is a low rate of failure on optimizers and inverters.

You have said you work in the solar industry. Equipment fails sometimes. How often does solar edge equipment fail? You're the one with the experience, let us hear about real world numbers.

And Just like a troll you change to unrelated details every time. The topic is about StorEdge interface available in the US.
You changed it to talked about miss information on the HDWave inverters and now trying to change to failure rates which you have done before in other threads.