Sorry if this has been asked, I tried some searches, but didn't get any hits.
Has anyone seen their SolarEdge HD-Wave inverter go into a complete shutdown (not night mode) after extended time without sun? For me this often happens overnight after a rainy day. When in this state I can't wake the display by touching the front buttons and the inverter stops sending telemetry to SolarCity.
Mostly at night the inverter goes into night mode. But sometimes the inverter turns completely off. Usually, sometime the next day when the sun is out the inverter turns back on (there is not the usual solar power up ramp in the morning). Sometimes this occurs as late as 10 or 11 am.
I've tried turning power off/on (a/c source and solar disconnect) but the inverter doesn't come back on (until it decides it's ready).
I contacted Solar City twice and they don't seem to have any idea what's going on. One SolarCity guy said this is just how SolarEdge operates. They talked about a service call, but if it's back online when they show up I have no idea what they will be able to do.
Since this is a Solar City installation. there is not any SolarEdge monitoring.
I looked at the error log but all the codes are months old. Though there is on that mentions a SW Error:
Error Log 3: 03x02
31/03/2019 14:17:14
SW Error
I also sent this question to the SolarEdge support group. Supposedly it's been forward to support engineering, but it's been a few day and I haven't herd back.
Thanks
Inverter Info:
SE7600H-US
PN: SE7600H-US000SNU2
SN: SJ2818-0731xxxxx-xx
ID: 731xxxxxxx
DSP1: 1.0000.0451
DSP2: 2.0000.0405
CPU: 3.2221.0000
Cntry: USA3
Pwr Ctrl: LOCAL
Pwr Limit: 7.6kW
Cos Phi: +1.000
Power Prod: 4.6kW
Has anyone seen their SolarEdge HD-Wave inverter go into a complete shutdown (not night mode) after extended time without sun? For me this often happens overnight after a rainy day. When in this state I can't wake the display by touching the front buttons and the inverter stops sending telemetry to SolarCity.
Mostly at night the inverter goes into night mode. But sometimes the inverter turns completely off. Usually, sometime the next day when the sun is out the inverter turns back on (there is not the usual solar power up ramp in the morning). Sometimes this occurs as late as 10 or 11 am.
I've tried turning power off/on (a/c source and solar disconnect) but the inverter doesn't come back on (until it decides it's ready).
I contacted Solar City twice and they don't seem to have any idea what's going on. One SolarCity guy said this is just how SolarEdge operates. They talked about a service call, but if it's back online when they show up I have no idea what they will be able to do.
Since this is a Solar City installation. there is not any SolarEdge monitoring.
I looked at the error log but all the codes are months old. Though there is on that mentions a SW Error:
Error Log 3: 03x02
31/03/2019 14:17:14
SW Error
I also sent this question to the SolarEdge support group. Supposedly it's been forward to support engineering, but it's been a few day and I haven't herd back.
Thanks
Inverter Info:
SE7600H-US
PN: SE7600H-US000SNU2
SN: SJ2818-0731xxxxx-xx
ID: 731xxxxxxx
DSP1: 1.0000.0451
DSP2: 2.0000.0405
CPU: 3.2221.0000
Cntry: USA3
Pwr Ctrl: LOCAL
Pwr Limit: 7.6kW
Cos Phi: +1.000
Power Prod: 4.6kW
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