Hi, I posted pictures but something weird happened today one of my optimizers, it was not working until 9:44 A.M. in full sunlight no clouds and it's never done that before. Is this a sign that it may be failing ? It was stuck on the same voltage and watts while all the other panels were producing ? It has never done this before today ? Usually I would not be worried but on the inverter was not showing it and my inverter said 22 out of 23 (for the optimizers). Also does this mean the panel was not producing I am wondering ?
SolarEdge P400 Optimizer not reporting data
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It means no communication at all. You might have to rescan them.
You can get more information at the web monitoring portal than the app.OutBack FP1 w/ CS6P-250P http://bit.ly/1Sg5VNH -
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Do you have the "charts" tab when you go to the portal? You can tell if that optimizer is participating in production, even if it hasn't reported.CS6P-260P/SE3000 - http://tiny.cc/ed5ozxComment
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Here is all I have for access I don't see charts unless there is a specific way to get to it I attached a picture but during playback it does not show productionComment
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Ask the installer to give you full access and while they are at it to diagnose the missing optimizer.OutBack FP1 w/ CS6P-250P http://bit.ly/1Sg5VNHComment
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Okay for full access do they need to create a new account and add me as a sub installer or something like that or can they just upgrade my current account ?Comment
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They should be able to enable charts on your homeowner account.CS6P-260P/SE3000 - http://tiny.cc/ed5ozxComment
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Last edited by Afrmthabay; 10-28-2017, 08:42 PM.Comment
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sensij Hi when in charts do I check under energy or power when production actually started ? Thanks for the help.CS6P-260P/SE3000 - http://tiny.cc/ed5ozxComment
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So I have screen shot some of the optimizers voltages that day (sorry for two posts the website and computer got buggy)and some were at 60 volts and look unusual not sure if this normal but also the optimizer in question started voltage at around 9:30 A.M. so I'm wondering why only one day but now I am wondering what could have caused all of this. I will post the 60 volt on next postAttached FilesLast edited by Afrmthabay; 10-29-2017, 05:49 PM.Comment
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Here are optimizers on the day in question where one another optimizer in previous post (none in these pictures as some started on time just higher voltage) (the previous post is the one that started about two hours late but some in this post started at 60 volts leading me to believe something caused a spike. I have added a screenshot of a optimizer in the same string on the same day without high voltage in same string.Last edited by Afrmthabay; 10-29-2017, 05:48 PM.Comment
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Select all 12 optimizers when you run the chart, so you can see them overlaid on top of each other.CS6P-260P/SE3000 - http://tiny.cc/ed5ozxComment
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