Need Service on Solar Edge Optimizer in Las Vegas

[Quinten]

The company that installed my system is no longer in business and I need to have one optimizer replaced.. I have one panel that hasn't been producing for a few weeks and was able to work with Solar Edge chat support to determine the optimizer is faulty. They put the information and RMA in my case #, problem is I need someone to have the optimizer sent to and installed.

Any recommendations on who to contact in the Las Vegas area? I know I will need to pay their labor, just need someone who can work with Solar Edge. Their chat support was not able to recommend anyone.

[GRickard]

It would be cheaper on you in the long run to just buy the optimizer ($60) and install it yourself.You aren't likely to find someone to do a service call for less then that. Just write down the serial number of the new unit to give to SE. The change out shoud only take a few minutes and is plug and play. Be sure to power down the inverter first.

Greg

[adoublee]

You can find a listing of NABCEP certified installers on the NABCEP website.

[solarix]

Ironic - Solar people from all over the world were just there in Las Vegas for SPI and your having a hard time finding help for your roof.....

[Quinten]

After powering off the inverter and also re-pairing, things have gotten worse! Seems now one string (11 panels) is also not producing as well as the original panel. Worked with Solar Edge support again but still not resolved. Used the NABCEP site as suggested... Have someone coming out later this afternoon to take a look.

Thanks for the replies!