Max the only way I can see is if one of the leads shorted to the frame and the other made contact with skin. It is possible. It can be a pinched wire, one of the wire packing insulators came off or was defective.
Some way or the other you must become in contact with both polarities to receive a schock. Ether defective panel, packing material failure, or something out of the norm. Personally if it were me, and just one panel is get a replacement.
The only other thing I can think of is Stay Voltage which is caused by the utility or your service needs repair. Stray Voltage usually occurs in a Rural Network where the utility uses a Mult--Grounded-Neutral (MGN) service conductor. The Utility is using dirt as a conductors. Give Dairy Farmers a really hard time as cows will not produce milk or drink water because they are getting shocked.
Works similar to Step Potential from Lightning and Utility Ground Faults. where the distance between your feet can kill you. As current travels though dirt a voltage gradient is developed along the surface. So it is possible if two people are standing on the Ground. lifting a conductive object like a ladder or solar panel with metal frame could receive a mild shock under the right conditions just like cows when their tongues touch the water or when Farmer Joe connects the Teat Cup.
OP try this. Open your Main Breaker Panel, take the cover off so you can access the Main Feeder Cables from the utility. Measure Voltage from L1 - G and L2 - G, and L1 - L2. Example if L1 to L2 measures 240 VAC, then L1- G and L2-G should measure 120 VAC. They must be equal. If not, stop, call the POCO and tell them voltage is not EQUAL. You should hear the brakes and tires squealing on the utility truck before you hang up the phone. It would mean your service neutral is Open and the POCO will do one of two things.
1. If the problem is with their equipment will be fixed immediately on the spot, they will not leave until it is fixed. They cannot leave it as is. They have been sued many times for property damage and death.
2. If it is your problem they will disconnect your service and leave. After you have made repairs, cal them, they will test and reconnect.
Some way or the other you must become in contact with both polarities to receive a schock. Ether defective panel, packing material failure, or something out of the norm. Personally if it were me, and just one panel is get a replacement.
The only other thing I can think of is Stay Voltage which is caused by the utility or your service needs repair. Stray Voltage usually occurs in a Rural Network where the utility uses a Mult--Grounded-Neutral (MGN) service conductor. The Utility is using dirt as a conductors. Give Dairy Farmers a really hard time as cows will not produce milk or drink water because they are getting shocked.
Works similar to Step Potential from Lightning and Utility Ground Faults. where the distance between your feet can kill you. As current travels though dirt a voltage gradient is developed along the surface. So it is possible if two people are standing on the Ground. lifting a conductive object like a ladder or solar panel with metal frame could receive a mild shock under the right conditions just like cows when their tongues touch the water or when Farmer Joe connects the Teat Cup.
OP try this. Open your Main Breaker Panel, take the cover off so you can access the Main Feeder Cables from the utility. Measure Voltage from L1 - G and L2 - G, and L1 - L2. Example if L1 to L2 measures 240 VAC, then L1- G and L2-G should measure 120 VAC. They must be equal. If not, stop, call the POCO and tell them voltage is not EQUAL. You should hear the brakes and tires squealing on the utility truck before you hang up the phone. It would mean your service neutral is Open and the POCO will do one of two things.
1. If the problem is with their equipment will be fixed immediately on the spot, they will not leave until it is fixed. They cannot leave it as is. They have been sued many times for property damage and death.
2. If it is your problem they will disconnect your service and leave. After you have made repairs, cal them, they will test and reconnect.
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