The installer was still unclear on the problem, but the PE and I talked him into using a long enough adjustable tilt leg from IronRidge.
The PE also suggested using an extra brace from the uphill mount to the middle of the adjustable tilt leg for extra stiffness.
When I mentioned the issue of shading on the underside of the panel, the PE said "What do you mean bifacial? I wasn't told this would be a bifacial panel. I've never heard of a bifacial panel. How can you mount a panel without obscuring its underside? Madness!"
He was very skeptical that a frameless panel would be strong enough (despite the manufacturer's assurances on the datasheet).
Good times. Hopefully they'll straighten it out shortly.
(Also saw a scary video from Unirac saying "for the love of god, don't do reverse tilt mounts"

It's about half an hour in.)
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