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I am in the middle of a new 6.25kw system and have run into a whole lot of delays. It took 2 months to get final Plans and agree on the size of my system. Than another month to get a Permit which clearly said they were to install a new 125 amp electrical panel de-rated with a 100amp main so I could have a 30amp Solar back feed.
They came right out within days to install the Panels on my roof and followed with an electrician the next day but I knew something was off when I questioned them about installing a New Panel. I was told my panel was fine and they would just need to upgrade some breakers so I just let them go ahead. After about a week of no further updates I called them and asked when they were going to schedule the City inspection and they said ow it takes about 3 weeks to get them out. I was not happy about the delay so I called there corporate offices and explained the situation and they said they did not have an electrician inspector available sooner. I complained that it was ridiculous to wait so long and they said they would try to move me up. Two days later they call and say they will be there the next day and i have an afternoon inspection. So I made plans to be home to be sure all went well.
The day of the inspection about 10:30 am i see the city inspector trying to open my side gate and went out to greet him. He ask's if I am the electrician and have a set of plans. I told him no and the electrician said he had an afternoon appointment. The Inspector said we don't make appointments and was going to leave but after some conversation I asked if i could call the electrician inspector and find out how soon he could get there. Well I did not get ahold of the electrician but the inspector agreed to go ahead and look at the electrical panel anyways since it was the first part of the inspection anyways. He opened the lid and immediately said this was not up to code and started writing a correction notice. He failed it for having a center-fed 100 amp main and underrated panel bus.
Needless to say i was pissed and called the corporate office of the installation company and they said the electrician would be out later to see what needed to be done. When he did show up I gave him the correction notice and expressed my displeasure as it seemed they just tried to get away without a new panel. He told me that they had done many installs just like mine with now problems and just sort of blew me off and told me his supervisor would contact me later. A week later after no contact I started calling there corporate office again and was told several times they were working on a solution. I told them it was pretty clear they had to put a new panel in but they just said they would get back to me. Another week later and now call back and I start getting really pissed and after several calls got a hold of an head supervisor at the corporate office and they assured me that they would get to the bottom it and call me back.
The next day they scheduled a panel upgrade and an electrician came out and pulled my old one out of the wall and put in a new one as the plans originally called for. The work looks fine to me accept they told me that it would be a few weeks before they could get back to repair the plaster around the new box. Also they the ring lock off my Edison meter but did not install a new one. I think that Edison needs to do that but I am not sure they even called them before the work was done or after. They also replaced the lead from my roof into the meter box and crimped it to the old overhead lines.
Now a week later again I am not sure what is going on or when of if Edison has to be called to inspect there work or if just the city inspection is required. I am concerned that the city will not sign off until wall is plastered as well.
After all that I just wonder how all this normally would happen. If there are others that have had there panel replaced what was there experience.
They came right out within days to install the Panels on my roof and followed with an electrician the next day but I knew something was off when I questioned them about installing a New Panel. I was told my panel was fine and they would just need to upgrade some breakers so I just let them go ahead. After about a week of no further updates I called them and asked when they were going to schedule the City inspection and they said ow it takes about 3 weeks to get them out. I was not happy about the delay so I called there corporate offices and explained the situation and they said they did not have an electrician inspector available sooner. I complained that it was ridiculous to wait so long and they said they would try to move me up. Two days later they call and say they will be there the next day and i have an afternoon inspection. So I made plans to be home to be sure all went well.
The day of the inspection about 10:30 am i see the city inspector trying to open my side gate and went out to greet him. He ask's if I am the electrician and have a set of plans. I told him no and the electrician said he had an afternoon appointment. The Inspector said we don't make appointments and was going to leave but after some conversation I asked if i could call the electrician inspector and find out how soon he could get there. Well I did not get ahold of the electrician but the inspector agreed to go ahead and look at the electrical panel anyways since it was the first part of the inspection anyways. He opened the lid and immediately said this was not up to code and started writing a correction notice. He failed it for having a center-fed 100 amp main and underrated panel bus.
Needless to say i was pissed and called the corporate office of the installation company and they said the electrician would be out later to see what needed to be done. When he did show up I gave him the correction notice and expressed my displeasure as it seemed they just tried to get away without a new panel. He told me that they had done many installs just like mine with now problems and just sort of blew me off and told me his supervisor would contact me later. A week later after no contact I started calling there corporate office again and was told several times they were working on a solution. I told them it was pretty clear they had to put a new panel in but they just said they would get back to me. Another week later and now call back and I start getting really pissed and after several calls got a hold of an head supervisor at the corporate office and they assured me that they would get to the bottom it and call me back.
The next day they scheduled a panel upgrade and an electrician came out and pulled my old one out of the wall and put in a new one as the plans originally called for. The work looks fine to me accept they told me that it would be a few weeks before they could get back to repair the plaster around the new box. Also they the ring lock off my Edison meter but did not install a new one. I think that Edison needs to do that but I am not sure they even called them before the work was done or after. They also replaced the lead from my roof into the meter box and crimped it to the old overhead lines.
Now a week later again I am not sure what is going on or when of if Edison has to be called to inspect there work or if just the city inspection is required. I am concerned that the city will not sign off until wall is plastered as well.
After all that I just wonder how all this normally would happen. If there are others that have had there panel replaced what was there experience.
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