In Schneider's other divisions I do not have issues at all, I've worked on European manufactured equipment contains Schneider's Multi 9 din rail components that are not sold in NA, but I can get data and parts, Multi 9 is used widely in E.U. but not here, had to swap in a MidNite din rail breaker to replace a Multi 9 breaker more than once, but the tech data is there!
The vast majority of people who buy this equipment would never understand these manuals to begin with, why make the info difficult to get? Then again maybe your point about the Zantrex mess is what they are currently trying to overcome. I have definitely read a large number of threads with complaints about a lack of quality information. Maybe those complaints will soon end.
They intentionally hide stuff down in there somewhere, that is a much better page of documentation than I have seen, kuddo's to Schneider for getting that togather, They are evolving out of Zanterx's mess.
Link takes you to a page that touts all the capabilities of the equipment. scroll past all that until you see this:
It's everything I was asking for. I hope this helps anybody looking for Schneider literature on Schneider's solar equipment.
That is great, you certainly have the skill set to do that. Let me know if they give you the documentation you need. I'd like to hear their answer on the question I've poked at several "experts"
"Can 3 XW+ Inverters be connected for 3 phase output on a 240 volt delta hi-leg commercial 3 phase service"
In theory is is possible if the inputs/outputs are line to line only with no neutral connection.
Or if a line-neutral-line connection is required.
"Can the XW+ handle a situation where neutral will be 60 degrees out of phase with the input line to line phase"
Correct me if I'm wrong on that, I would think that with a delta hi-leg connection phasing would be:
A phase to B phase neutral is in phase
B phase to C phase neutral is +60 degrees out of phase
C phase to A phase neutral is -60 degrees out of phase
Tough question for sure, post above contains mr. d.a. answer to that and I do not think phase C Inverter would survive startup! I'd like to hear that one from an "expert"
Quote from d.a. Yes the inverters need to be wired for 120 volts.........it's in the manual
maybe he didn't really read the question or did not understand the issue. I was not paying him for the answer to that question, he offered that explanation
I think the only solution is a delta-wye transformer, again don't know if the XW+ can handle that situation
My workshop POCO service is 480/277 with a wye-delta transformer connected delta hi-leg 240 volt. It's an industrial building and service.
Yes, I believe Schneider is purposely restricting information to ensure the livelihoods of their field consultants who hawk their equipment. That's fine. Schneider may save face with me yet. They just accepted me as an installer and I now have a direct line to the tech department.
I absolutely agree with you. When I was looking to upgrade my controllers I called every reputable manufacturer of off grid controllers and inverters and asked tough questions, got lots of scripted answers , one company stood out, My first tough question at Midnight I was switched to boB, the lead engineer. He answered every question with real knowledge, I ordered a MidNite Classic 150. Support and documenting is superb. I now have 4 MidNite controllers and too much gear to list in 50 characters. I limp along with a used MagnaSine inverter patiently waiting for MidNite inverter line to be released. I like the concept of the Schneider line but shy away due to the lack of documentation, to me that is unacceptable I do electrical work and use Schneider Square D components and panels, I get great support and documentation from that division, not so with the Xantrex division. I think that they want you to have a service contract with persons like d.a. ,no good for DIYers.I agree with your opinion of him. He is knowledgeable but I got to the edge of it as I noted in the post above, I'm sure that you understand what I am referring to. A lot of "solar experts". can't answer that question , a simple "I don't know" is ok but many don't really focus on the question at hand, just scripted answers from the book. There are some really knowledgeable users out there, some share what they know. You will find the information that you require but you need to dig as they (Schnieder) will not help much if at all. I almost bought the (C)SW 4024 but was unimpressed with the scripted answers and lack of support. Now I'm reading of many issues with that line, I made the right decision to buy the used MagnaSine, it's been flawless. End user support is ok and the manuals are much better than Schnieder. Very few users are posting issues with them, but they are a much simpler machine. The B-17 is going to be a real game changer, a bit too big for my needs though, I've asked to be a beta tester for that inverter
I liked your introduction, priceless!
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