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Class Action against Sunrun in California: Unhappy Customer or Overselling

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  • Class Action against Sunrun in California: Unhappy Customer or Overselling

    This cannot be good news for Sunrun. Sunrun is a company that offers homeowners a lease or power purchase agreement as an alternative to purchasing solar panel systems. Many homeowners find that the upfront cost for purchasing and installing solar panels is too great an obstacle to allow them to go solar. Sunrun and other companies provide an approach that allows the homeowner to avoid paying the hefty purchase price for the solar equipment. Greentechmedia broke the story about a class action filed in California against Sunrun for various ills, including carrying on business without a contractor's license, inaccurately representing trends in electricity rates, and misrepresenting the termination provision in the homeowner contract. We could not find any other news reports about this class action and do not know whether the lawsuit will even survive what will no doubt be vigorous attempts by Sunrun to get the action dismissed. It doesn't cost much to file a lawsuit. Nevertheless, the solar industry and consumers alike will watch how the lawsuit progresses.

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  • #2
    misrepresenting future rates has always been what Solar PV installers try to sell to. There have been some that show rate sheets over 20 years with 4-5 percent annual electricity rate hikes. Which rarely happen anywhere except maybe California and perhaps Hawaii.

    Our rates in PA this year went down .01/kWh from the grid. However, the solar guys I talked to 2 and 1 year ago both tried to show over 3.5% annual "expected" increases and huge savings of installing solar.
    PowerOne 3.6 x 2, 32 SolarWorld 255W mono

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    • #3
      I have an appoint for SunRun to come out to give me a quote, guess I have to cancel, I'm in So Cal.

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      • #4
        Keep in mind that SunRun is basically a finance co and uses local independant installers
        NABCEP certified Technical Sales Professional

        [URL="http://www.solarpaneltalk.com/showthread.php?5334-Solar-Off-Grid-Battery-Design"]http://www.solarpaneltalk.com/showth...Battery-Design[/URL]

        [URL]http://www.calculator.net/voltage-drop-calculator.html[/URL] (Voltage drop Calculator among others)

        [URL="http://www.gaisma.com"]www.gaisma.com[/URL]

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