An acquaintance of mine was contacted by his installer with an offer to swap out all M190s free of charge. Has anyone else with first-gen M190s received this offer? My array has had 15 failures (out of 67) since 2010, although none recently.
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Enphase M190s
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Yes, a year or two ago there were similar reports. Some good searching in the forum might turn up the relevant threads.CS6P-260P/SE3000 - http://tiny.cc/ed5ozx -
Yes, I was aware of the issue, my question was whether Enphase decided to replace them all proactively in some sort of massive recall.SHF produces something besides manure!Comment
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Enphase starting reaching out to owners to proactively recall the M190's a couple years ago. I'll try to come up with a thread reference at some point. They seem to be contacting people on a system by system basis... perhaps there is something in the data they receive that lets them know who to contact next.CS6P-260P/SE3000 - http://tiny.cc/ed5ozxComment
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I'm going off of memory here because I can't find any source to back it up, but Enphase did a recall years ago (2009?), long enough ago that I wouldn't think that this is directly related to it. Enphase did replace the old recalled M190s with a newer generation that was basically a M215. The thing I am curious about is what exactly is being offered as a replacement? Enphase phased out the M190s and M210 years ago (2010 - 2011?) and no longer offers them as a product.Comment
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I'm going off of memory here because I can't find any source to back it up, but Enphase did a recall years ago (2009?), long enough ago that I wouldn't think that this is directly related to it. Enphase did replace the old recalled M190s with a newer generation that was basically a M215. The thing I am curious about is what exactly is being offered as a replacement? Enphase phased out the M190s and M210 years ago (2010 - 2011?) and no longer offers them as a product.
CS6P-260P/SE3000 - http://tiny.cc/ed5ozxComment
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Or, possibly installer's or others way to handle the consequences and end game of having multiple failure points. Doesn't happen all the time, but more possible/potential failure points, as in micro vs. string inverters increases the probability of more failures, especially when those points are in harsher, uncontrolled environment (like on a roof). I suspect the warranty cost of replacing several micros w/1 service call is quite a bit less than multiple service calls. The mfg. cost of the micros is probably peanuts in comparison.Comment
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My installer wrote me today and said that they would be swapping out all 67 1st gen M190s in the months to come. This must be costing Enphase a fortune.SHF produces something besides manure!Comment
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I've had 5 out 10 M190's fail. I have not had any offers to replace all of them. are they still doing this? Also, how much do they reimburse for installation labor?Comment
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The installer says they will get to me in the new year, but they won't say when. In the interim, they are not replacing the current failures. They are performing all the laborSHF produces something besides manure!Comment
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thanks for the update. was that a typo about enphase not replacing failing micro-inverters? or did you mean to say they are replacing failing parts? I had one fail a few days back and am waiting to hear back from them.Comment
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they have stopped doing one-off replacements while I await having all 67 replaced at once.SHF produces something besides manure!Comment
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