Accessing Solaredge app

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  • sunmoon
    Junior Member
    • Dec 2017
    • 0

    Accessing Solaredge app

    All, I am new to this forum. Just registered. I do not see any option to create a new post.
    Can some one please guide , how can i create my own new post ?

    i just got a setup down with LG 335 watt panels and solaredge.
    When i goto the access to the solaredge app , i see the panels listed as LG 315 , and different serial numbers than in the packaging paper.
    Even the length of serial number is different.
    Can some one guide , is the model number and serial number a automated process or a manual process. ?
    Did the installer entered the information incorrectly , or did i get lower panels than what i should have got ?

    Appreciate the help and look forward to be part of this community ....
  • sensij
    Solar Fanatic
    • Sep 2014
    • 5074

    #2
    The solar panel information is 100% manual, and the installer may have chosen the highest lg panel that populated in the drop-down list. It doesn't affect anything meaningful, just a text description. If you are in doubt about what was installed, every panel will have a label on the backside that identifies it.

    The serial numbers are more likely to be the optimizers than the LG panels.
    CS6P-260P/SE3000 - http://tiny.cc/ed5ozx

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    • Mike90250
      Moderator
      • May 2009
      • 16020

      #3
      Originally posted by sunmoon
      All, I am new to this forum. Just registered. I do not see any option to create a new post.
      Can some one please guide , how can i create my own new post ?.......
      From a Forum topic page, scroll down past the big wide Ad, and on the Left side, you will see a
      + New Topic
      button, click it, and be sure to title your new topic

      NewTopic.jpg


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