So I got a new optimizer added to one that was not working properly but after signing into the solaredge portal and clicking under charts the optimizer shows up with its own string. Also I checked it's production and it was working since it was installed but it appears I some how have to sync it to the panel it works with. Does the installer have to drag the optimizer in layouts to the panel or does anyone know if this somehow updates automatically ? it definitely works as it shows power voltage after install but it did not automatically sync with the panel for monitoring purposes and shows up on its own string (labeled that way)
After Adding new solaredge optimizer question
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Yeah, your installer will need to manually update the strings to include the new one for cleaner reporting.CS6P-260P/SE3000 - http://tiny.cc/ed5ozx -
So I got a new optimizer added to one that was not working properly but after signing into the solaredge portal and clicking under charts the optimizer shows up with its own string. Also I checked it's production and it was working since it was installed but it appears I some how have to sync it to the panel it works with. Does the installer have to drag the optimizer in layouts to the panel or does anyone know if this somehow updates automatically ? it definitely works as it shows power voltage after install but it did not automatically sync with the panel for monitoring purposes and shows up on its own string (labeled that way)OutBack FP1 w/ CS6P-250P http://bit.ly/1Sg5VNHComment
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Thanks, ended up calling Solaredge tech support and they did what you said - they fixed it over the phone after I gave them my site # on my inverterComment
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