I had the same problem... it started a few days ago. I run Firrefox with Ghostery and NoScript blocking ads. I had to go into Ghostery and allow the " Doubleclick ad exchange buyer", "Google Dynamic Remarketing" and "Google Ad Words Userlists" network scripts to run (and it came back fine. Seems like the ad boys have found a way to disable the page from loading if we block their ads. I reported it to my account manager.
Renvu dot com???
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If they don't fix it fast, I'm going to have to start shopping somewhere else. I've spent close to $14,000 with them over the past few months.. They're about to lose a customer because of their messed up website.
Anyone have any suggestions on a reputable solar equipment dealer with prices like Renvu?Comment
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Someone already mentioned it above. Disable your ad blockers. I had the same problem, needed to add exceptions to ad blockers to make site work.Comment
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I updated my firefox, cleared cache and cookies, disabled add-ons. nothing works. My wife tried it from her computer at work (different computer, different ISP, different operating system) and got the same results.
I just received an Outback Radian GS8048a, Flexmax 80 charge controller and a Mate3 from them yesterday.. (Spent another $5K with Renvu).. and now I'm thinking of purchasing another pallet of panels.. but not if I can't get on their website to shop around..
I fired off an email to Ian over there and never got a reply. Funny thing is I also told him I was having "some" issues with the menu's a couple weeks ago on the phone.. we figured out a work-around but the original issue was never fixed.
Now I can't even get on the website. I think they're going to lose a lot of business. I've been recommending them to everyone I talk to but not sure how I can continue that with a website that doesn't work correctly.
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I'm a bit of a computer geek.. its one of the top four or five things I tried first.
I updated my firefox, cleared cache and cookies, disabled add-ons. nothing works. My wife tried it from her computer at work (different computer, different ISP, different operating system) and got the same results.
I just received an Outback Radian GS8048a, Flexmax 80 charge controller and a Mate3 from them yesterday.. (Spent another $5K with Renvu).. and now I'm thinking of purchasing another pallet of panels.. but not if I can't get on their website to shop around..
I fired off an email to Ian over there and never got a reply. Funny thing is I also told him I was having "some" issues with the menu's a couple weeks ago on the phone.. we figured out a work-around but the original issue was never fixed.
Now I can't even get on the website. I think they're going to lose a lot of business. I've been recommending them to everyone I talk to but not sure how I can continue that with a website that doesn't work correctly.
Anyway, I just installed firefox and its working fine for me without any ad blocked installed. I can tell you that it works fine in Chrome once I unblocked the site by domain name. It never worked correctly on my phone but that looks like a css problem (probably works fine if I switch to desktop mode). I agree this is very bad for business. They need to fire their web design contractors. These are amateur hour mistakes.Comment
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